“The service was terrible! To start with there was no one staffing the check-in. I guess an unmanned front desk saves money, but it was a pain since you were expected to have a cell phone, which I do not have. I came instead with a confirmation printout from when I first made the reservation. Check-in was eventually resolved through a video conference using provided equipment.
The awkward automated check-in process could be excused as a money saving feature. However, the worst service came……
“The service was terrible! To start with there was no one staffing the check-in. I guess an unmanned front desk saves money, but it was a pain since you were expected to have a cell phone, which I do not have. I came instead with a confirmation printout from when I first made the reservation. Check-in was eventually resolved through a video conference using provided equipment.
The awkward automated check-in process could be excused as a money saving feature. However, the worst service came……
Gordon H