Crystal Hotel - Pacha Marrakech

Property class: 5 and above

Choose dates to view prices

Consider a stay at Crystal Hotel - Pacha Marrakech and take advantage of free breakfast, a free roundtrip airport shuttle, and a nightclub. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a garden.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

Room

Junior Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite

Room

Superior Suite

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Located in Mechouar-Kasbah, a neighborhood in Marrakech, Crystal Hotel - Pacha Marrakech is near the airport. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Menara Gardens and Le Jardin Secret. Looking to enjoy an event or a game while in town? See what's happening at Royal Tennis Harti or Marrakesh Stadium. Spend some time exploring the area's activities, including cross-country skiing and golfing. Visit our Marrakech travel guide
Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000

What's nearby

  • A public square with a fountain, a row of bicycles, and a large building in the background.
    Avenue Mohamed VI
    1 min walk - 0.0 miles
  • A large, rectangular building with multiple arches and a central doorway, situated by a calm body of water.
    Agdal Gardens
    13 min walk - 0.7 miles
  • Al Mazar Mall
    13 min walk - 0.7 miles
  • Cinema Megarama
    13 min walk - 0.7 miles
  • Circuit Moulay Al Hassan
    1 min drive - 1.2 miles

Getting around

  • Marrakech Central Station
    10 min drive
  • Menara Airport (RAK)
    10 min drive

Restaurants

  • La paillote
    5 min drive
  • Adam Park Hotel
    12 min walk
  • O Mammy Burger
    7 min drive
  • Kasbah Cafe
    4 min drive
  • Nommos
    4 min walk

About this property

Crystal Hotel - Pacha Marrakech

  • Luxury hotel near Avenue Mohamed VI
  • Free breakfast, a free roundtrip airport shuttle, and a nightclub are just a few of the amenities provided at Crystal Hotel - Pacha Marrakech. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a garden.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • An area shuttle, express check-out, and express check-in
    • Multilingual staff, an elevator, and a front-desk safe
  • Room features
  • All guestrooms at Crystal Hotel - Pacha Marrakech have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with designer toiletries and showers
    • 42-inch HDTVs with satellite channels and DVD players
    • Balconies, separate sitting areas, and coffee/tea makers

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Frequently asked questions

Does Crystal Hotel - Pacha Marrakech have a pool?

Yes, this property has an outdoor pool.

Is Crystal Hotel - Pacha Marrakech pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Hotel - Pacha Marrakech?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Crystal Hotel - Pacha Marrakech?

Check-out is at noon.

Does Crystal Hotel - Pacha Marrakech provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crystal Hotel - Pacha Marrakech located?

Located in Mechouar-Kasbah, this luxury hotel is 0.3 mi (0.5 km) from Avenue Mohamed VI and 2.6 mi (4.3 km) from Jemaa el-Fnaa. Cinema Megarama and Al Mazar Mall are also within 15 minutes.

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Reviews

Crystal Hotel - Pacha Marrakech Reviews

6.8

8.0

Cleanliness

6.2

Location

6.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Séjour inoubliable magique
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great decor/food, large rooms, but sub par service

Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel genial

Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

very ver bad, poor service and maintenance

Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolute Katastrophe..!!!

Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour s amuser!

Hotel idéal pour se distraire avec une très belle discotheque! Personnel de l hotel très agréable avec la volonté de rendre service. Seul bémol le restaurant de l hotel: très cher, personnel pas très serviable et nourriture passable... Il en reste un avis global très positif pour se distraire!!!
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Bel établissement qui mériterait d'être mieux entretenu.
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hôtel vraiment en dessous de nos attentes!!!

Musique du bar très forte jusqu a 2h du mat..on nous a replacé dans une autre chambre .bel effort du personnel mais le bruit était toujours présent.absence de wifi dans les chambre(ok à l accueil seulement )..bref!nous connaissions déjà le Crystal pour sa piscine et son restaurant mais cela a du coup perdu de son charme surtout pour un 5*!le jardin et la piscine restent malgrès tout un vrai havre de paix....personnel très agréable .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel à l'écoute et qui fait de son mieux

Hôtel un peu bruyant, mais connaissant déjà l'endroit, j'étais au courant de ce petit désagrément. Par contre, le matin, c'est vraiment très calme. A signaler, un petit-déjeuner excellent.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

À very good place but service need be improved

The hotel is good and facilities also nice pool the service has to be improved staff need be better trained
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Une catastrophe !!!!

cet hotel est une cata!!! il fut construit pour avoir la possibilité d'avoir le droit d'ouvrir une boite de nuit le pacha ! Les clients de l'hotel ne sont pas priviligié du tout . Les chambres donnent sur le Rose Bar , Musique a fond jusqu'a 2h du Matin , impossible de Dormir avant . On a du changer de Chambre , ensuite plus d'une heure le matin pour avoir un petit dejeuner dont la qualité est a revoir ( 1 seule boisson , viennoiserie trop cuite , il manque toujours un truc ) , ensuite sommier de la nouvelle chambre dont les les lattes sont cassées ( a desolé on ne peut rien faire ) . Quel dommage de gacher un tel endroit aussi beau
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hyggelig personale Samt meget fint hotell
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not worth the effort

Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPLENDIDE

Quel séjour splendide !!!! Du rêve à chaque instant. Le personnel très serviable, un véhicule à notre disposition en permanence. Des chambres très confortables, une literie très haut de gamme. J'espère vite y retourner.
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Loin de tout l'hôtel Crystal Pacha Marrakech ne respecte pas les engagements pris , ni ses clients

loin de tout . L'hôtel a été privatisé pour un mariage . Restaurants inaccessibles pour bénéficier de la demi pension . Pas de salons d'accueil alors que le bar est fermé le jour , piscine fermée , sans compter le bruit toute la nuit du dimanche au lundi empêchant de dormir . Pas de petit déjeuner buffet . Le matin du départ dossier égaré ! On a essayé de me faire payer tout le séjour une seconde fois avant de me demander de prouver mon contrat avec Expédia ! Résultat : Plus le temps de prendre le petit-déjeuner continental servi dans la chambre . Les suites junior sont spacieuses et confortables mais très mal éclairées . La pénombre est permanente .Mal aménagées , les terrasses sur le toît sont inutilisables , sauf à vouloir cuire . au total un séjour catastrophe où LES PRESTATIONS PAYEES NE M4ONT PAS ETE DELIVREES .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort