- Liked: Cleanliness, amenities, property conditions & facilities
The hotel, pools, rooms and grounds are lovely ( there are three pools to choose from and a kiddies pool). The gym was quite good too. It’s not far from the nightlife/main attractions at all. However after check out the reception guy cancelled the payment of my bill and I had to go back to reception to pay AGAIN..... which I thought was very unprofessional. Once I paid again I went back to my room to collect my luggage only to be stopped by the bellboys who tried to tell me to go back to reception to sort out the bill which I had already done. I was not happy and that’s when someone from reception rushed over and said it’s fine and then I was allowed to go. Overall the hotel is lovely but the staff need to not cancel transactions once a guest has paid (how this happened I do not know) and improve their communication with one another.