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There were not slippers in the room - all time I’ve stayed there. I informed the reception abour problem - without result.
First in the first day they did not give me all of my amenities until I asked for. Second they were not having the toiletries in bathroom with very few towels they had told me when I asked that is simple just call we will provide you. They offer for me in the suit fruits but strangely they did not ...
Amazing hotel, outstanding and helpful staff, extremely professional. But after leaving both our chargers there in our first day in the country it was incresiably difficult to have them returned to us. We spoke with the hotel manager on different occasions, it was just crazy the amount of paperwork ...
stayed here from 3rd august till 13th august 2017 well where do I start this was our 4th time to Marseille and a first at the new hotel of Marseille and wow wow clean nice staff very welcoming we was that happy we have booked again to go same time next year would not think of staying anywhere else ...
We booked a junior suite and enjoyed the room. Great location, very central, beautiful view. The only problem was the staff didn’t clean our room well.
Everything and the staff was great! The only thing is the bed is very uncomfortable. Location isn’t too bad, 5 minutes walk to the Metro
Convenient location. Right across street from train station. Staff was very helpful
Nice customer service, clean rooms, everthing you need for the comforts of home. Will be back!!!
great hotel, with a lovely furniture and beautiful rooms. the breakfast is asome with meals of first quality.
We had an amazing four day trip to Marseille. We took the airport bus to the train station and walked from there to the hotel ( about ten to fifteen minutes) but we could have easily taken the metro which was only two stops from Joliette. We were greeted at the hotel by their lovely staff who very ...
Our flight left at 6:45 am and it made sense to be close by the airport. We had a car to return the day before. We were not only close to both the airport and Car return, but we walked back to the hotel. It was a great location and we were able to eat dinner there for a resonable price. The room ...
Simple hotel, simple, small and clean room, basic breakfast, friendly staff and very good location. Convenient to get on tour boats, and to access subway. Lots of restaurants, bars and businesses nearby. I would return to Europe Hotel.
We had a great time here, located 2 min walk from the beach which was the main reason for booking this hotel. The staff provided excellent service and gave some excellent recommendations for eating out and places to go.
It was great time the staff were trying to do their best to serve althought they have less staff at the restaurant when we go for breakfast so it would be better if they have extra people there
It was a nice hotel. with nice staff. it could do with new carpets and some paint. locaction location location some some once said is everything and thats right in this case except the proximity to a McDonalds which slightly takes the shine off it- but the view if you are on the front of the hotel ...
20 minutes to St Charles by Metro, bus and taxis easily accessible. Shops for food and browsing nearby. Perfect for comfort, includes all the essential facilities and if you're looking for somewhere quiet, some down to earth French culture and environment. Lovely views the mountains from the ...
We arrived an hour before check in time but the staff were courteous and gave us the room. There was complementary coffee and tea in the room and replenished daily. The room was serviced daily as well. The Wifi connection was good. We checked out at 10am but our train was at 3pm. The staff were happy ...
Hotel 96 is literally a hidden gem as it is quite a distance from the city center. The narrow road leading to the hotel requires some getting use to especially if you drive a big car. Servane has gone out of her way to help us with the problem we had with the car rental agency. She helped coordinate ...
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