Crown Suites Hotel

Photo gallery for Crown Suites Hotel

Primary image
Outdoor pool
Outdoor pool
Executive Double Room | Balcony
Suite | Living area | TV

Overview of Crown Suites Hotel

Crown Suites Hotel

3.0 star property

Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Wanale Road, off Bunkogho Road, Mbale

Explore the area

  • Popular LocationLivingStone International University11 min drive
  • Popular LocationMt Elgon Waterfall12 min drive
  • Popular LocationWanale Cliff27 min drive

Choose dates to view prices

About this area

Mbale

Crown Suites Hotel is located in Mbale. The area's natural beauty can be seen at Mt Elgon Waterfall and Wanale Cliff.

What's nearby

  • LivingStone International University - 11 min drive
  • Mt Elgon Waterfall - 12 min drive
  • Wanale Cliff - 27 min drive
  • Tororo Rock - 45 min drive
  • Sipi Falls - 94 min drive

Restaurants

  • Thatch gardens - 16 min walk
  • Inspire Africa Cafe - 3 min drive
  • Endiro Coffee - 4 min drive
  • Cafe arabica - 4 min drive
  • Cosmos Coffeeshop & Restaurant - 4 min drive

About this property

Crown Suites Hotel

3-star hotel with fitness center and business center
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Crown Suites Hotel offers 16 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 11:30 AM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crown Suites Hotel Mbale
Crown Suites Mbale
Crown Suites Hotel Hotel
Crown Suites Hotel Mbale
Crown Suites Hotel Hotel Mbale

Frequently asked questions

Overall score and ratings

2.3
Rating 5 - Excellent. 0 out of 3 reviews
5 - Excellent 0%
Rating 4 - Good. 1 out of 3 reviews
4 - Good 33%
Rating 3 - Okay. 0 out of 3 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 3 reviews
2 - Poor 33%
Rating 1 - Terrible. 1 out of 3 reviews
1 - Terrible 33%

3.0/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Business traveler
Disliked: Cleanliness, property conditions & facilities
The check in staff knew nothing about online booking platforms, nothing about hotel.com or trivago etc. And so I was denied access and turned away. I was only saved by my adamant insistence that they call their next superior as the manager of the day walked away from me saying she knew nothing of what I was saying. The person on the other end of the phone eventually instructed them to check me in. It was a most embarrassing moment
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They'd never had an Orbitz reservation before and tried to make me pay a secxond time. Finally got the manager to realize they must have an agreement with Orbits because they had received my reservation! Overall, it was a nice place with comfortable rooms and a good restaurant. It is on a minor side street and a little hard to find though. Yes, I recommend it - even gioven the small billing problem. They were honest and accepted their responsibility.
Stayed 1 night in Jul 2019

1/5 Terrible

Expedia didnt ordr the rooms!!!!! i cam to the hotel and no order
Stayed 1 night in Jul 2019