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Beach nearby
Outdoor pool, open 8 AM to 10 PM, sun loungers
Outdoor pool, open 8 AM to 10 PM, sun loungers
Outdoor pool, open 8 AM to 10 PM, sun loungers

Guest reviews

4.4 out of 5 Excellent
50 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationNakigalala Tea Estate12 min drive
AirportEntebbe (EBB-Entebbe Intl.)35 min drive
Popular LocationEmbassy of the United States36 min drive
Popular LocationKabaka's Palace40 min drive

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  • Deluxe Room

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Room
  • Executive Suite

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite
  • Suite

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite

About this area

Kampala

Located in Kampala, Lake Victoria Serena Golf Resort & Spa is on a lake. The area's natural beauty can be seen at Lake Victoria and Kitubulu Forest and Beach, while Uganda National Museum and Ndere Cultural Centre are cultural highlights. Spend some time exploring the area's activities, including golfing.
Visit our Kampala travel guide
View in a map
Popular Location

What's nearby

  • Nakigalala Tea Estate - 12 min drive
  • Embassy of the United States - 36 min drive
  • Rubaga Cathedral - 39 min drive
  • Kabaka's Palace - 40 min drive
  • Kibuli Mosque - 42 min drive

Getting around

  • AirportEntebbe Intl. Airport (EBB) - 35 min drive

Restaurants

  • The Citadel Restaurant — 1 min walk
  • The Kigo Bar — 1 min walk

About this property

Lake Victoria Serena Golf Resort & Spa

5-star luxury resort near Lake Victoria
Along with 2 restaurants, this smoke-free resort has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a golf course, a health club, and a bar/lounge. All 124 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and Smart TVs with cable channels. Guests will also find 24-hour room service, TVs, and minibars.
Lake Victoria Serena Golf Resort & Spa offers 124 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in from 12:30 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 268900 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 268900 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

Can I cancel my reservation for free at Lake Victoria Serena Golf Resort & Spa and receive a full refund?
Yes, Lake Victoria Serena Golf Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Lake Victoria Serena Golf Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Lake Victoria Serena Golf Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Lake Victoria Serena Golf Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lake Victoria Serena Golf Resort & Spa?
Self parking and valet parking are free at this property.
What time is check-in at Lake Victoria Serena Golf Resort & Spa?
Check-in is from 12:30 PM–midnight.
What time is check-out at Lake Victoria Serena Golf Resort & Spa?
Check-out is at 10 AM.
Does Lake Victoria Serena Golf Resort & Spa provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of UGX 228480 per person applies.
Where is Lake Victoria Serena Golf Resort & Spa located?
Situated on a lake, this luxury resort is 4 mi (6.5 km) from Lake Victoria and within 12 mi (20 km) of Nakigalala Tea Estate and Rubaga Cathedral. Embassy of the United States and Embassy of France are also within 12 mi (20 km).
4.4
Excellent
50 reviews
5 - Excellent
28
4 - Good
16
3 - Okay
4
2 - Poor
2
1 - Terrible
0

4.7/5

Cleanliness

4.3/5

Staff & service

5.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.
Stayed 1 night in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.
Stayed 3 nights in Aug 2018