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Lake Victoria Serena Golf Resort & Spa

Photo gallery for Lake Victoria Serena Golf Resort & Spa

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, soundproofing

Overview of Lake Victoria Serena Golf Resort & Spa

Lake Victoria Serena Golf Resort & Spa

5.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

Explore the area

  • Popular LocationMildmay Uganda Hospital15 min drive
  • Popular LocationDoctors' Hospital Sseguku17 min drive
  • AirportEntebbe (EBB-Entebbe Intl.)36 min drive
  • Popular LocationEmbassy of the United States38 min drive

Room options

About this area

Kampala

Located in Kampala, Lake Victoria Serena Golf Resort & Spa is near the airport and on a lake. Kabaka's Palace and Kasubi Tombs are local landmarks, and travelers looking to shop may want to visit Kisementi and The Acacia Mall. Traveling with kids? Consider Nakigalala Tea Estate, or check out an event or a game at National Stadium. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Mildmay Uganda Hospital - 15 min drive
  • Doctors' Hospital Sseguku - 17 min drive
  • Rubaga Cathedral - 37 min drive
  • Embassy of the United States - 38 min drive
  • Kabaka's Palace - 39 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 37 min drive

Restaurants

  • Rios Bar & Restaurant - 7 min drive
  • Republique - 8 min drive
  • The Bay - 8 min drive
  • Jahazi Pier - 8 min drive
  • Miki's Bar - 9 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

5-star luxury resort by the lake
At Lake Victoria Serena Golf Resort & Spa, you can look forward to a free breakfast buffet, 18 holes of golf, and an airport pick-up service. Get out on the links at this resort and enjoy amenities such as golf lessons, a golf clubhouse, and a golf pro shop. Treat yourself to a body scrub, a manicure/pedicure, or a hot stone massage at Serena Maisha Spa, the onsite spa. Enjoy international cuisine, a poolside location, and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Free self parking and valet parking
  • Limo/town car service, a banquet hall, and luggage storage
  • Golf cart on site, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the pool
Room features
All guestrooms at Lake Victoria Serena Golf Resort & Spa offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • 42-inch Smart TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products, and mini fridges

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global), GBAC STAR Facility Accreditation (global expert), and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Citadel Restaurant
  • The Kigo Bar
  • Lake View Pool Terrace
  • Courtyard Lounge
  • SEA Restaurant

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Toys
  • Trampoline

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business center
  • Conference center (29 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 12:30 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 268900 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 268900 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

Does Lake Victoria Serena Golf Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Lake Victoria Serena Golf Resort & Spa?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Lake Victoria Serena Golf Resort & Spa on Oct 30, 2022 start from $246.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lake Victoria Serena Golf Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Victoria Serena Golf Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Lake Victoria Serena Golf Resort & Spa?

Check-in is from 12:30 PM - midnight.

What time is check-out at Lake Victoria Serena Golf Resort & Spa?

Check-out is at 10 AM.

Does Lake Victoria Serena Golf Resort & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of UGX 228480 per person applies.

Where is Lake Victoria Serena Golf Resort & Spa located?

This family-friendly Kampala resort is located near the airport, 1.6 mi (2.6 km) from Lake Victoria, and within 6 mi (10 km) of Nakigalala Tea Estate and Mildmay Uganda Hospital. Kisementi and Kabaka's Palace are also within 12 mi (20 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 31 out of 58 reviews
5 - Excellent 53%
Rating 4 - Good. 18 out of 58 reviews
4 - Good 31%
Rating 3 - Okay. 5 out of 58 reviews
3 - Okay 9%
Rating 2 - Poor. 3 out of 58 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 58 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.2/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Alaa
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out experience
Stayed 2 nights in Mar 2022

4/5 Good

Samuel, Portland
Stayed 2 nights in Jan 2022

2/5 Poor

Lukshman
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recommended for International Business
This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Stayed 3 nights in Mar 2021

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Aaron
Stayed 1 night in Oct 2020

5/5 Excellent

Verified traveler
Stayed 1 night in Jul 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.
Stayed 1 night in Aug 2018

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.
Stayed 3 nights in Aug 2018