See all properties

Haven

Photo gallery for Haven

Featured Image
Balcony
Terrace/Patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Haven

Haven

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
3629 Cl 10A, Medellin, Antioquia, 050021

Explore the area

  • Popular LocationLleras Park3 min walk
  • Popular LocationPoblado Park6 min walk
  • Popular LocationMonterrey Comercial Mall16 min walk
  • AirportMedellin (MDE-Jose Maria Cordova Intl.)25 min drive

Choose dates to view prices

About this area

El Poblado

Located in Medellin, Haven is in the entertainment district. National Palace and La Candelaria Church are local landmarks, and travelers looking to shop may want to visit Monterrey Comercial Mall and Golden Mile. Santa Fe Zoological Park and Juan Pablo II Airpark are also worth visiting.
Visit our El Poblado travel guideOpens in a new window
Map

What's nearby

  • Lleras Park - 3 min walk
  • Poblado Park - 6 min walk
  • Monterrey Comercial Mall - 16 min walk
  • La Strada Mall - 16 min walk
  • Golden Mile - 19 min walk

Getting around

  • Poblado Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 25 min drive

Restaurants

  • Mondongo's — 2 min walk
  • Envy rooftop — 2 min walk
  • Veg station — 2 min walk
  • Thaico — 3 min walk
  • Juan Valdez — 3 min walk

About this property

Haven

Medellin hotel in Zona Rosa with outdoor pool and 24-hour front desk
An outdoor pool, 24-hour room service, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk. All 37 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include minibars and rainfall showerheads.
Haven offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 15 for children
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Soundproofing

Similar properties

See similar properties

El Poblado
El Poblado
Zona Rosa
Zona Rosa
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Free WiFi
Free WiFi
Family friendly
Family friendly
2 star
2 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per stay (varies based on length of stay)
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
    • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a security system and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Haven Hotel
Haven Medellin
Haven Hotel Medellin

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 29 out of 43 reviews
5 - Excellent 67%
Rating 4 - Good. 7 out of 43 reviews
4 - Good 16%
Rating 3 - Okay. 2 out of 43 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 43 reviews
2 - Poor 0%
Rating 1 - Terrible. 5 out of 43 reviews
1 - Terrible 12%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Very slow elevator, disappointing for breakfast
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!!! walking distance to it all!! already booked my next stay!!!
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Any issues you have, the staff will address them. The staff is very professional and attentive to your needs.
Stayed 3 nights in May 2021

5/5 Excellent

Stayed 2 nights in May 2021