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Aparthotel

Arrow on Swanston

3.5 star property
Family-friendly aparthotel with a fitness center and a sauna

Photo gallery for Arrow on Swanston

Enjoy a city view from the large window, with a comfortable bed, desk, and chair.
Enjoy a panoramic city view from the dining area, featuring a table set for two and a cozy seating area.
Enjoy a bright and airy space with a sleek kitchen, comfortable sofa, and stunning city views.
Efficient kitchen with microwave, kettle, and TV, perfect for meal preparation and dining.
Enjoy a formal dining experience amidst urban surroundings.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Add dates for prices

About this property

Arrow on Swanston

Family-friendly aparthotel with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Similar properties

Welcome to our hotel lobby, featuring a central reception desk, comfortable seating area, and a staircase leading to the upper level.

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,011 reviews
$78 nightly
The price is $85
Jul 28 - Jul 29
Total includes taxes and fees
View Melbourne

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

About the neighborhood

Map
488 Swanston Street, Carlton, VIC, 3053

What's nearby

  • Queen Victoria Market - 7 min walk - 0.4 miles
  • Princess Theatre - 14 min walk - 0.8 miles
  • Marvel Stadium - 2 min drive - 1.2 miles
  • Rod Laver Arena - 3 min drive - 1.5 miles
  • Melbourne Cricket Ground - 4 min drive - 1.7 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Check-out is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

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Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 734 out of 2611 reviews
Rating 8 - Good. 788 out of 2611 reviews
Rating 6 - Okay. 473 out of 2611 reviews
Rating 4 - Poor. 304 out of 2611 reviews
Rating 2 - Terrible. 312 out of 2611 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, communication
great stay overall
Stayed 1 night in May 2025

10/10 Excellent

Suzie

Liked: Cleanliness, amenities, property conditions & facilities, communication
I choose this place because it is close to RMIT, comfortable and safe. This is my go to place in Melbourne when I study.
Stayed 5 nights in Jun 2025

8/10 Good

Chloe

Liked: Property conditions & facilities, communication
its location make it a perfect stay for travellers. tram station is in front of the hotel
Stayed 1 night in May 2025

10/10 Excellent

Deird

Liked: Cleanliness, property conditions & facilities, communication
value for money hotel
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities, communication
i love this hotel
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, communication
staff is really friendly
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, rooms were nice and spacious
Stayed 1 night in Apr 2025

8/10 Good

Nathaniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is exceptional - friendly staff, lovely food
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous stay, great location, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities, communication
great pplace
Stayed 1 night in May 2025

10/10 Excellent

Anneeh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walking distance to everything we wanted to see. Perfect location.
Stayed 1 night in May 2025

8/10 Good

Audrey

Liked: Cleanliness, communication
it looked exactly like the pics loved it
Stayed 1 night in May 2025

8/10 Good

Yvonne

Liked: Cleanliness, property conditions & facilities, communication
Staff gave us great tips for local food spots. Really appreciated that.
Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Liked the kitchenette. Small area but equipped with everything needed to prepare meals for the week we stayed. Also has a gymnasium and pool but we didn't use these facilities.
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
easy parking and tram station nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
one of the best hotel in melbourne
Stayed 1 night in May 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything felt freshly renovated and well-kept.
Stayed 1 night in May 2025

10/10 Excellent

Mellisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed rooms, fantastic breakfast and above all, all the staff were amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were amazing and location superb for snorkeling.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities, communication
great value for the price
Stayed 1 night in May 2025

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpful, excellent breakfast, clean and comfortable rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, communication
safe and clean place
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities, communication
charming and cozy
Stayed 1 night in May 2025

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