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Reviews

3.8 / 5Good
1,254 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Queen Victoria Market
    7 min walk
  • Popular Location
    Melbourne Central
    8 min walk
  • Restaurant
    Flinders Lane
    16 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Studio Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Twin Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Twin Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 2 Twin Beds
    More details
  • One Bedroom Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe One Bedroom Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed
    More details
  • Two Bedroom Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Deluxe Two Bedroom Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Family Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Deluxe Family Apartment

    Room Amenities

    • 291 sq ft
    • Studio
    • Sleeps 6
    • 1 Queen Bed and 1 Double Bed
    More details

About this area

Carlton

In the city center and near a metro station, Arrow on Swanston is in an area with great shopping. Her Majesty's Theatre and Princess Theatre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Check out an event or a game at Marvel Stadium, and consider making time for Melbourne Zoo, a top attraction not to be missed. Our guests love the property's location for the sightseeing.

Popular Location

What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Central - 8 min walk
  • Bourke Street Mall - 12 min walk
  • Her Majesty's Theatre - 13 min walk
  • Princess Theatre - 15 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • Cafe Crema — 1 min walk
  • Flinders Lane - 16 min walk

About this property

Arrow on Swanston

3.5-star aparthotel, walk to Queen Victoria Market
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a stovetop, a microwave, and a dishwasher. Added amenities include free WiFi, a rainfall shower, and a coffee/tea maker.
Arrow on Swanston offers 244 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transportation

Self parking: AUD 25 per night (in/out privileges)

Family friendly

Children stay free

Kitchenette

Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Coffee/tea maker

Dining

1 restaurant and 1 coffee shop/café
Snack bar/deli
Coffee/tea in a common area

Bathrooms

Shower only
Hair dryer
Rainfall showerhead
Free toiletries

Entertainment

32-inch LCD TV with digital service

Laundry

Dry cleaning/laundry service
Laundry Facilities

Work spaces

1 meeting room
Business center
Laptop workspace
Conference center

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Elevator
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
24-hour front desk
Hair salon
Convenience store

Location highlights

Near a metro station
Near a train station
In the business district
In the shopping district
In the city center
In the entertainment district

Things to do

Fitness center
Hiking/biking trails nearby
Rock climbing nearby
Bicycle rentals nearby

General

244 rooms
9 floors
1 building
Built in 2003

Policies

Check-in

Check-in between 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 14.95 per night (rates may vary)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Onsite parties or group events are strictly prohibited.

We should mention

Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

Property is also known as

  • Arrow Swanston Apartment Carlton
  • Arrow Swanston Carlton
  • Arrow Swanston Aparthotel Carlton
  • Arrow Swanston
  • Arrow Swanston Aparthotel
  • Arrow on Swanston Carlton
  • Arrow on Swanston Aparthotel
  • Arrow on Swanston Aparthotel Carlton
5 - Excellent
316
4 - Good
553
3 - Okay
239
2 - Mediocre
92
1 - Poor
54
3.9
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.5
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I did the cancellation and get the free of charge cancellation from hotel side. This is the very bad stay experienced in my life.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, amenities

Convenient location, located a short 10 minute walk just outside the free tram zone. The apartment was clean. Toiletries (shampoo and soap) and towels were provided. I originally booked for 3 people. I let the receptionist know it was just me checking in, and wasn't told that my room would be different to the one I had booked. My booking included a sofa bed, the room did not have a sofa bed (only a 1.5 metre couch that did not fold out), and only 2 of each spoon/bowls/towel etc were provided. The kitchen equipment (cutlery, bowls, pots, pans) were sufficient, and cleaning equipment (sponge and detergent) were provided. Cooking oil, salt and pepper would have been great. The 3 knives seemed a bit blunt.

Stayed 3 nights in Jan 2020

2/5

  • Disliked: Cleanliness, amenities

This property had hardly nothing. No couches and it wasn’t very clean. The service at reception were nice.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet rooms except sat night Great unobtrusive staff Good room cleans Prompt service Mattress needs updating urgently Sagged and needed pillows underneath it

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Amenities

Great location spotless and spacious double room..cafe on site Really good value stay..staff excellent.. Cooking facilities..will go avain for sure

Stayed 1 night in Dec 2019

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