- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did the cancellation and get the free of charge cancellation from hotel side. This is the very bad stay experienced in my life.
Stayed 3 nights in Jan 2020
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Reviews
Good
1,254 reviews
Amenities
- Pool
- Free WiFi
- Kitchen
- Air Conditioning
Map
488 Swanston Street, Carlton, VIC
What's nearby
- Queen Victoria Market
- 7 min walk
- Melbourne Central
- 8 min walk
- Flinders Lane
- 16 min walk
- Melbourne, VIC (MEL-Tullamarine)
- 29 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Studio Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 1 Double Bed
More detailsStandard Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 1 Double Bed
More detailsStandard Twin Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 2 Twin Beds
More detailsDeluxe Twin Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 2 Twin Beds
More detailsOne Bedroom Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 1 Double Bed
More detailsDeluxe One Bedroom Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 2
- 1 Double Bed
More detailsTwo Bedroom Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
More detailsDeluxe Two Bedroom Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
More detailsFamily Apartment
Room Amenities
- 291 sq ft
- Studio
- 1 bathroom
- Sleeps 4
- 1 Queen Bed and 1 Twin Bed
More detailsDeluxe Family Apartment
Room Amenities
- 291 sq ft
- Studio
- Sleeps 6
- 1 Queen Bed and 1 Double Bed
More details
About this area
Carlton
In the city center and near a metro station, Arrow on Swanston is in an area with great shopping. Her Majesty's Theatre and Princess Theatre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Check out an event or a game at Marvel Stadium, and consider making time for Melbourne Zoo, a top attraction not to be missed. Our guests love the property's location for the sightseeing.
What's nearby
- Queen Victoria Market - 7 min walk
- Melbourne Central - 8 min walk
- Bourke Street Mall - 12 min walk
- Her Majesty's Theatre - 13 min walk
- Princess Theatre - 15 min walk
Getting around
- Melbourne Central Station - 7 min walk
- Flinders Street Station - 18 min walk
- Melbourne, VIC (MEL-Tullamarine) - 29 min drive
Restaurants
- Cafe Crema — 1 min walk
- Flinders Lane - 16 min walk
About this property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Self parking: AUD 25 per night (in/out privileges)
Family friendly
Children stay free
Kitchenette
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 restaurant and 1 coffee shop/café
Snack bar/deli
Coffee/tea in a common area
Bathrooms
Shower only
Hair dryer
Rainfall showerhead
Free toiletries
Entertainment
32-inch LCD TV with digital service
Laundry
Dry cleaning/laundry service
Laundry Facilities
Work spaces
1 meeting room
Business center
Laptop workspace
Conference center
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
24-hour front desk
Hair salon
Convenience store
Location highlights
Near a metro station
Near a train station
In the business district
In the shopping district
In the city center
In the entertainment district
Things to do
Fitness center
Hiking/biking trails nearby
Rock climbing nearby
Bicycle rentals nearby
General
244 rooms
9 floors
1 building
Built in 2003
Policies
Check-in
Check-in between 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: AUD 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for wireless Internet in public areas: AUD 14.95 per night (rates may vary)
- Self parking fee: AUD 25 per night (in/out privileges)
- Credit card charges are subject to a surcharge of 3.8 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited.
We should mention
Only registered guests are allowed in the guestrooms. Parking height restrictions apply.
Property is also known as
- Arrow Swanston Apartment Carlton
- Arrow Swanston Carlton
- Arrow Swanston Aparthotel Carlton
- Arrow Swanston
- Arrow Swanston Aparthotel
- Arrow on Swanston Carlton
- Arrow on Swanston Aparthotel
- Arrow on Swanston Aparthotel Carlton
- Liked: Cleanliness, amenities
Convenient location, located a short 10 minute walk just outside the free tram zone. The apartment was clean. Toiletries (shampoo and soap) and towels were provided. I originally booked for 3 people. I let the receptionist know it was just me checking in, and wasn't told that my room would be different to the one I had booked. My booking included a sofa bed, the room did not have a sofa bed (only a 1.5 metre couch that did not fold out), and only 2 of each spoon/bowls/towel etc were provided. The kitchen equipment (cutlery, bowls, pots, pans) were sufficient, and cleaning equipment (sponge and detergent) were provided. Cooking oil, salt and pepper would have been great. The 3 knives seemed a bit blunt.
Stayed 3 nights in Jan 2020
- Disliked: Cleanliness, amenities
This property had hardly nothing. No couches and it wasn’t very clean. The service at reception were nice.
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms except sat night Great unobtrusive staff Good room cleans Prompt service Mattress needs updating urgently Sagged and needed pillows underneath it
Stayed 4 nights in Dec 2019
- Liked: Amenities
Great location spotless and spacious double room..cafe on site Really good value stay..staff excellent.. Cooking facilities..will go avain for sure
Stayed 1 night in Dec 2019