Title: Hotel Merida Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=19336122&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Merida Travelers unwind at Hotel Merida's outdoor pool after exploring the historic city, finding a peaceful spot in the garden to recharge between adventures ## Photo gallery for Hotel Merida ![Terrace/patio - Hotel Merida (Mérida)](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/56a75ace.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily cooked-to-order breakfast (MXN 270 per person) - Hotel Merida (Mérida)](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/30925ebf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Merida (Mérida)](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/e3684759.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Merida (Mérida)](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/75380eda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Merida (Mérida)](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/4b8cc7b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Merida offers a peaceful retreat in Mérida Centro with a garden and outdoor pool. Guests enjoy the sunny terrace, in-room WiFi, express check-in, and luggage storage. Previous visitors praise the helpful staff who enhance their stay. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Parking available - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/73d281e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 3 reviews - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/984ee1cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 50 reviews - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/89e6b8a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 7.6 Good 5 reviews - 274 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Economy Room ![Economy Room | Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/0f1a63f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Economy Double Room ![Economy Double Room | Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/7596a1ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Merida.h19336122.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Merida.h19336122.Hotel-Information) ## About the neighborhood Located in Mérida, Hotel Merida is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96981%2C-89.62264&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IZQwp40vKY479jKOssSJEUM-D-M=) Calle 60 #491-B, Entre 55 y 57, Mérida, YUC, 97000 ### What's nearby - ![Mérida Cathedral](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 5 min walk \- 0.3 miles - ![Plaza Grande](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 5 min walk \- 0.3 miles - ![Paseo de Montejo](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 8 min walk \- 0.5 miles - Universidad Autónoma de Yucatán 1 min walk \- 0.1 miles - Parque Santa Lucía 2 min walk \- 0.1 miles ### Getting around - Teya-Merida Station 24 min drive - Mérida International Airport (MID) 18 min drive ### Restaurants - La Chaya Maya 2 min walk - Museo de la Gastronomía Yucateca 2 min walk - Los Trompos 2 min walk - Bistrola 57 1 min walk - Mi Viejo Molino 1 min walk ## About this property ### Hotel Merida Hotel near Paseo de Montejo Close to Mérida Cathedral, Hotel Merida provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-in - Luggage storage, multilingual staff, and a 24-hour front desk - Tour/ticket assistance, smoke-free premises, and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel Merida offer comforts such as air conditioning, as well as amenities like free WiFi and minibars. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 43-inch LED TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Garden](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837125/f242fc46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Balam Merida Mérida Centro - Pool - Spa - Free WiFi - Restaurant 8.2 Very Good 1,000 reviews $68 nightly $82 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=9837125&PinnedHotelID=9837125&HadPinnedHotel=true®ionId=-1&adults=2) ![45-inch flat-screen TV with cable channels, heated floors](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/6a257f56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HO Merida Mérida Centro - Pool - Parking included - Free WiFi - Breakfast available 8.0 Very Good 338 reviews $42 nightly $51 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471918/78a68261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Merida Mérida Centro - Spa - Free WiFi - Air conditioning - Parking available 8.8 Excellent 1,002 reviews $52 nightly $64 total Apr 30 - May 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=8471918&PinnedHotelID=8471918&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/64000000/63870000/63868400/63868389/3187549f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Lucía Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very Good 432 reviews $40 nightly $49 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=63868389&PinnedHotelID=63868389&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/65000000/64700000/64699000/64698974/f2f45317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa María Mérida Mérida Centro - Pool - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 525 reviews $45 nightly $54 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=64698974&PinnedHotelID=64698974&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/1000000/20000/10400/10319/c169b2cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Caribe Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.2 Very Good 1,004 reviews $47 nightly $58 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=10319&PinnedHotelID=10319&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/35582ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,006 reviews $90 nightly $108 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12063448&PinnedHotelID=12063448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/e431f74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Maya Mérida Centro - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,002 reviews $57 nightly $70 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9060000/9055300/9055215/6c80c901.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.2 Very Good 1,001 reviews $35 nightly $43 total Apr 11 - Apr 12 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=9055215&PinnedHotelID=9055215&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, Private Pool | Private pool](https://images.trvl-media.com/lodging/6000000/5570000/5568700/5568620/b8725989.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art 57 Hotel - Adults Only Mérida Centro - Pool - Breakfast included - Free WiFi - Air conditioning 8.4 Very Good 789 reviews $44 nightly $53 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=5568620&PinnedHotelID=5568620&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19336122,9837125,78595272,8471918,63868389) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking available from 7:00 AM to 11:00 PM (MXN 200 per day) - Self parking on site (MXN 200 per day) - Limited onsite self parking ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 240 for adults and MXN 240 for children ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 43-inch LED TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 240 for adults and MXN 240 for children - Self parking fee: MXN 200 per day - Nearby parking fee: MXN 200 per day (1312 ft away; open 7:00 AM to 11:00 PM) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector and a smoke detector ### We should mention This property does not have elevators Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Merida Mérida Hotel Merida Hotel Hotel Merida Mérida Hotel Merida Hotel Mérida ## Frequently asked questions ### Does Hotel Merida have a pool? ### How much does it cost to stay at Hotel Merida? ### Is Hotel Merida pet-friendly? ### How much is parking? ### What time is check-in at Hotel Merida? ### What time is check-out at Hotel Merida? ### Where is Hotel Merida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Merida Reviews 8.4 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 402 8 - Good 309 6 - Okay 107 4 - Poor 34 2 - Terrible 39 ## Reviews Verified ### 10/10 Excellent #### Grciela Feb 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice place to stay, with AC,the view was nice and location. ![](https://a.travel-assets.com/ugc/hotel-reviews/71842016-25fe-442b-8650-9ec2ee12cc0a-1771224312000.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Grciela Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Fernando Jan 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and the staff very helpful. ##### Fernando Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Melissa Jan 7, 2026 Liked: Cleanliness Clean, good location. ##### Melissa Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### RuthB Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! ##### RuthB Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Miguel Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was good, the only thing is there were a lot ls mosquitos in the room. We had to buy a repellent, and spray all over the room every day!! ##### Miguel Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### James R Apr 5, 2025 Liked: Amenities Very good location, easy walking distance, staff was helpful, great experience ##### James R Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### JOHN Nov 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Very pleasant hotel in good central location. Would definitely stay there again. ##### JOHN Stayed 4 nights in Oct 2024 Verified ### 10/10 Excellent #### Warren Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel located in the center of Merida. The price was very fair and the hotel amenities were fine I enjoyed the pool as well ##### Warren Stayed 5 nights in Jan 2025 Verified ### 8/10 Good #### Jiro Feb 8, 2024 Liked: Property conditions & facilities Nice hotel good location ##### Jiro Stayed 1 night in Feb 2024 Verified ### 6/10 Okay #### Michael Dec 17, 2025 Rather tired decor and variable quality towels. Bathroom needs updates. Some issues with the breakfast options - hotel and linked restaurant need to explain this better but otherwise tasty and staff do try. In room safe not fixed flat battery, room doesn’t have any chest of draws to unpack . Mosquito spray for room needed. Best aspect is location and overall god value. ##### Michael Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Brian Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is beautiful and staff was awesome. We could walk to everything. We will definitely be staying again on our next trip. ##### Brian Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Dulce Mar 15, 2024 The hotel was in a great location. The staff was incredibly nice. However the hotel is old and could benefit from updates/remodeling. ##### Dulce Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Grant Feb 4, 2025 Liked: Staff & service Disliked: Property conditions & facilities Good location, helpful staff, comfortable bed and pillow. Toilet small and pool need to clean up. ##### Grant Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Millard Feb 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This charming old hotel is located in the heart of the historic town center of Merida without breaking the bank. Convenient parking two doors away and a small pool to cool off after a hot day. Enjoyed four days at this hotel and would stay there again in the future. ##### Millard Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Tali May 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must stay hotel in Mérida Amazing hotel! Perfect location, adorable room, super cute courtyard and pool, and incredible pricing. 1000% recommend. Thank you!!!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/ADBDEAA79C279F4D807BBF90978437C067A8F4CA1715667568390.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B57699DD16C1909F667DB4E5D6834731A7AA7D9B1715667568723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CFBAF9FBBCA7C58D92F70B360A19A67B46005C5B1715667567798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tali Stayed 3 nights in May 2024 Verified ### 8/10 Good #### Donna Feb 16, 2024 Liked: Staff & service Convient location, good value, helpful staff. Could use some touch ups (e.g.uneven tiles in the halls). ##### Donna Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Oscar Eduardo Apr 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hotel is very well located two blocks fron the main square of Merida. It is old but well kept. The pool is very small however it is useful after a day of walking in Merida downtown. ##### Oscar Eduardo Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Elizabeth Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It is well located, with restaurant options in the area. If you have a car, consider that parking is not at the hotel. We used it on our last night and it worked well for us. ##### Elizabeth Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Jovan Gerardo Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Jovan Gerardo Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Susan Jul 15, 2025 Liked: Cleanliness, staff & service #### A fountain not a pool We stayed here for two nights and the best part is the location. The room was small but clean. It woukd have been nice to have the ac on prior to our arrival as Merida is so hot in the summer but it didnt take long to cool off. Not the best room for older people or those with probpems woth sreos as we had a very high step into the bathroom and had to keep the light on all nihht to avoid a fall. ##### Susan Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Thomas Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room and location excellent. Parking is available off side and it's not free of charge. Would be good if hotel would have informed about the parking address in advance. ##### Thomas Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### Carolina Nov 6, 2025 Disliked: Staff & service, property conditions & facilities The front desk staff seemed disinterested upon our arrival. We weren’t greeted or given any explanation about our rooms, and I had to ask several questions to get basic information. At the end of the check-in, I even had to confirm whether we were finished, as there was no acknowledgment or closing courtesy. It left us feeling a bit uncertain about the process. The rooms were large and comfortable, which we appreciated, though there was limited storage space in the room — only a few small shelves. The water pressure was also quite low, which made showering a bit inconvenient. Overall, while the location is excellent — very close to downtown and the major parks — the service and room amenities could definitely be improved. ##### Carolina Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### PATTI Nov 14, 2025 Liked: Property conditions & facilities There were so many mosquitoes in my room that it was difficult to get a good night's sleep. I realized the next day that my room was the only one that did not have a screen to the window so they had to have been hearing the room out for my arrival. Also the air conditioner was not working properly. I had it at the very lowest setting and the vent door would not open. Finally, I stuck a empty water bottle inside the vent when I turned it on and off keep the vent open to cool the room down. There was also a leak in the bathroom. It was water coming out of the light fixture in the shower. Avoid room 201 at all cost. The hotel itself is lovely and it is a great location. I think I just got the worst room in the building. ![Leaky light fixture in shower](https://a.travel-assets.com/ugc/hotel-reviews/4802423e-c4a8-45c7-9022-81b9f9b06bf0-1763097595298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mold in shower](https://a.travel-assets.com/ugc/hotel-reviews/149306e1-2dfa-4002-a8aa-c37d23712ee7-1763097594566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9846d47c-5b04-4900-81a8-9b5189897809-1763097594948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53550d1a-6ab9-4d90-afde-1387ccf4cd9a-1763097595797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PATTI Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Eric Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice but loud with construction! Lots of loud construction late at night. Really bad. Room was nice.Staff warm. But all that noise. Jackhammers at night! Why? ![View out room to courtyard](https://a.travel-assets.com/ugc/hotel-reviews/A59D880260CAEEF4B74F24677613CD8051B76AAB1708752439853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eric Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### John Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This colonial style hotel has character! We loved our balcony in room 319 that overlooked the street! We were a 5 minute walk to the Gran Plaza, 5 minutes to the restaurant Chaya Maya, a 10 minute walk to the giant city market, and about a 20 minute walk to Paseo De Montejo and Parque De La Plancha! We enjoyed cooling off in the aberca/picina/pool! It was about 5 feet deep and 20 feet long. The room had a mini fridge that we kept stocked with cold drinks and there was a lot of stores and restaurants all around us! We enjoyed the hotel’s excellent coffee shop, but never did try their restaurant. All the staff were very friendly, welcoming, helpful and smiled a lot. Thanks to everyone! Muchas gracias todos! 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