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Hotel Holly

3.0 star property
Peaceful garden and outdoor pool create a serene escape at this hotel, where spa services and moments of relaxation await just steps from your room

Choose dates to view prices

Hotel Holly offers a quiet retreat near Casa Montes Molina Museum and Museo Regional de Antropología. Enjoy a massage, outdoor pool, or garden. The property features in-room WiFi, conference facilities, and multilingual staff to help guests explore the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Total with taxes and fees
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About this property

Hotel Holly

  • Hotel near Parque Santa Lucía
  • Located close to Casa Montes Molina Museum and Museo Regional de Antropología, Hotel Holly provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a restaurant.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Full breakfast (surcharge), airport drop-off service (surcharge), and luggage storage
    • 1 meeting room, concierge services, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Holly boast comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Travel cribs, ceiling fans, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 200 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 250 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Holly have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Holly?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Holly on May 28, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Holly pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Holly?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Holly?

Check-out is at noon.

Does Hotel Holly provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 250 per vehicle applies.

Where is Hotel Holly located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Casa Montes Molina Museum, Anthropology and History Museum, and Museo Regional de Antropología. Parque Santa Lucía and Merida English Library are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 123 out of 252 reviews
Rating 8 - Good. 71 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 12 out of 252 reviews
Rating 2 - Terrible. 8 out of 252 reviews

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean room
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Miren Arantzazu

Staff very helpful. Breakfast very good.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point and location this hotel is great. The best part is the staff. They were all very friendly and helpful. I would definitely stay here again.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the centre of Merida. Exceptional staff, very friendly and welcoming.
Stayed 11 nights in Jan 2024
Verified

10/10 Excellent

Mirla

Liked: Cleanliness, staff & service
We keep coming back. It is conveniently located, 2 blocks from Paseo Montejo. It is very comfortable, clean and the staff is very nice.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Shelley L

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Holly is Bueno

We enjoyed our stay. We have been to the Holly Hotel efore & knew it was a good motel and matched our budget. The little breakfast cafe was excellent with diverse foods. The pool is very maintained. It is at a great location to the Paseo & bus lines
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff ! Very friendly
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Montejo with stores restaurants and shops. The facility is very clean and well kept. The staff were great willing to help and friendly The only negative was the lack of hot water, at times the hot water tap had no running water and if it did the water was lukewarm to cool
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Pablo

Excellent work in the front office by Javier. His people skills are extraordinary and his ability to offer support for concerns were outstanding. Thank you, Javier.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. I liked its traditional Mexican atmosphere and we were so close to shopping and wonderful restaurants the ad on Expedia mentioned a pool but there was no pool there. We are not pool people so it didn’t affect us
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly very helpful staff. Second stay and will return Also reasonable prices
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Tristan

Liked: Staff & service, amenities, property conditions & facilities
Very nice little clean hotel, staff super friendly, great breakfast restaurant, easy walk to Paseo de Montejo
Stayed 14 nights in Jan 2023
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you
Stayed 7 nights in Feb 2023
Verified

4/10 Poor

Omar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pay attention on cleaning and amenities
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kgood
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Alyssa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff, rooms are unclean and full of insects and spiders
Verified

6/10 Okay

Ann

Liked: Cleanliness, staff & service
My stay was good with the exception of multiple bug bites I got in my room, so many, so bad I was unable to sleep.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

delia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The wifi went out for three days and our tv broke. The little cafe was closed most of the time we were there.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was making many wonderful improvements to the exterior while we were there. Nothing intrusive. We hope they can address small thing like ceiling cracks and chipping paint in the guest rooms. Great value.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Owana

Liked: Cleanliness, staff & service
For the price it was great. Excellent location and very walkable. Only issues is we had were no hot water the two days we stayed. And the fridge didn’t work either. The door didn’t have a deadbolt either. Our friends who stayed in a different location in the hotel did have hot water
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, room comfort

Musty smell

Strong musty smell in the room, I think it needs ventilation because it is very clean, but it smells musty. We reported burned-out light bulbs in the vanity, but they weren't replaced. And the shower doesn't run properly.
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

JOSE

Disliked: Amenities, property conditions & facilities
The rooms ceilings were peeling/cracking. No internet, no hot water, not good water flow from the sink
Verified

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The air conidtioning fan worked at low speed only. There were worms crawling up from the sink
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

E

Disliked: Property conditions & facilities, room comfort

No so good

Lack of integrity and honesty from the administration and employees. They cant change pices and policies any time
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había agua caliente
Stayed 1 night in Apr 2026