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"According to the hotel review, the location of the hotel is nice, and the parking is good, but the cleaning is not satisfactory. The bed sheets were not properly cleaned; there were still traces from previous use. Also, the chair had dust on it; it was not properly cleaned, and it wasn’t vacuumed."

"Air con didnt work. Apparently expedia should have notified us. Windows were screwed shut. Hotel is in a great location for gunwharf but definitely needs some work doing as tired and bathroom smells."

"From arrival to departure everything was perfect. Reception were great, checkin was smooth, we parked in the hotel multi storey, the rooms were lovely and comfortable especially the bed. We had a delicious breakfast. Will definitely use again."

"Good points: On arrival, there was plenty of parking in a pleasant setting. The reception staff were very friendly and provided clear directions to my room, the bars, and other facilities. The main reception area was well presented and gave a very promising first impression. Not so good: The room was clean and a good size, but it felt a little dated, particularly the bathroom. There was damage to the door, and some of the fittings looked tired. Bad points: When I went to use the pool and gym facilities, three members of staff at the spa desk simply told me to help myself to a towel from the large pile next to them and that the male changing rooms were through the double doors, which my room key should open. There was no guidance on what was connected to the changing rooms, where the gym was, or where any other facilities were located. In fact, a local spa member gave me better customer service than all three staff combined. The restaurant layout felt very impersonal, almost like a school dinner hall, with row after row of tables. Service was prompt — perhaps too prompt. I ordered sausage and mash, although it had a fancier name on the rather tatty menu. It felt as though the waiter took my order to the kitchen and returned almost immediately with the food. It was food, and I was hungry, but it was nothing to write home about. Summary: At around £130 per night, would I stay again? No."

"Great stay, clean and tidy."

"I would describe the stay as travelodge level rooms- fairly basic. Probably a 2-3 star stat. Standard of cleanliness isn’t great- the room had a faint smell of damp or urines. The mugs in the room were also dirty The facilities were surprisingly impressive- a good sized pool and proper gym. We stayed here and spent the first day in Portsmouth and the second day in Chichester. It’s a good and accessible location."

"We recently stayed for 2 nights Friday-Sunday as we were attending a family wedding on Saturday. Checked in to the hotel at 8.50 and had a dinner reservation at 9. Upon going to our room at about 11 we noticed a letter from the hotel on the bed. Apparently their new policy is not to service the room for stays of more than one night unless they are asked. However you have to let them know by 10 the night before. As we were an hour late I telephoned reception but there was no answer. The following morning before breakfast we went to reception to ask for our room to be serviced sometime that day. We explained that we would be out from midday to midnight. The receptionist advised us that our room would be serviced later in the afternoon that day. Upon returning to our room "

"Good location, clean room, pillows are a little hard but that maybe my preference, use of the health centre and pool was included, nice perk. Would recommend "

"Lovely stay - kindly upgraded for my husband s birthday. Staff were very kind and dinner was excellent"