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"We recently stayed at The Woburn Hotel (Luxury Cottage) and unfortunately it did not meet expectations. The staff, bar and food were all very good. However, the issue was with the accommodation itself. When booking, the photos on Expedia gave the impression that the cottages had similar features, particularly the room with the freestanding bath at the end of the bed. It is not made clear that there are multiple different cottages with completely different layouts, so we reasonably believed the photos were of the same cottage. The room we received was very different from what the images suggest. The overall condition of the cottage was also disappointing. It felt quite outdated, slightly dingy, and not particularly clean or well maintained — not what we expected from a “Luxury Cottage”. The bathroom was the worst part, with visible rust, limescale, mould, dirt and marks on the bath. It did not feel clean or well looked after. We raised this at checkout and also through Expedia. Expedia have been helpful, but the hotel has ignored all communication from both us and Expedia, which is very disappointing. We are simply seeking a partial refund and acknowledgement, but due to the lack of response, we would not recommend based on this experience."

"Breakfast is carnage on a weekend. Staff worked hard to clear tables and replenish the food. However the food area is far too small to cope comfortably with the number of people."

"Nice room and amenities. Good varied breakfast options "

"Great stay, view is cool, top-floor bar and breakfast very good and all staff friendly and professional. "

" Breakfast had a good variety and staff were quick and polite. The Bar staff didn’t seem to know which bar we could get what drink from and were quite slow in serving. Reception staff were efficient and very pleasant "

"Absolutely amazing! Beautiful place, very comfy bed, silent room, great amenities (sauna, swimming pool, jaccuzi), stunning customer service, Entela was really kind and the waiting staff as well, delicious buffet, plenty of options! Loved every minute."

"The staff told us children eat breakfast for free but failed to mention that it only applied with adults were also eating. This is poor communication and we wouldn’t have allowed the children to eat there if we’d know."

"Fast internet Pub next door Room very well equipped"

"Been here a few times and always very good. Very convenient location and good quality rooms. Food is good in the bar as well. "