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Neptune Village Beach Resort & Spa All Inclusive

Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Superior Room, Garden Area | In-room safe, free cribs/infant beds, free WiFi, alarm clocks
Suite | In-room safe, free cribs/infant beds, free WiFi, alarm clocks
Delicatessen
Lobby

Overview of Neptune Village Beach Resort & Spa All Inclusive

Neptune Village Beach Resort & Spa All Inclusive

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Diani Beach, Galu Kinondo, Diani Beach, 80400

Guests rated this location 7.2/10 - Good

Explore the area

  • Popular LocationDiani - Chale Marine National Park and Reserve1 min walk
  • Popular LocationDiani Beach5 min walk
  • Popular LocationGalu Kinondo6 min walk
  • AirportMombasa (MBA-Moi Intl.)108 min drive

Room options

About this area

Diani Beach

Located on the beach, Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a neighborhood in Diani Beach. The area's natural beauty can be seen at Shimba Hills National Reserve and Diani - Chale Marine National Park and Reserve. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Visit our Diani Beach travel guideOpens in a new window
Map

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk
  • Diani Beach - 5 min walk
  • Galu Kinondo - 6 min walk
  • Kaya Kinondo Sacred Forest - 12 min drive
  • Chale Beach - 48 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 108 min drive

Restaurants

  • Havana Bar, Diani Beach - 8 min drive
  • Java House Diani - 10 min drive
  • Manyatta Resort - 6 min drive
  • Sherlock's Den Restaurant & Pub - 13 min drive
  • Karibu Restaurant - 4 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

4-star all-inclusive property located in Galu Beach
Consider a stay at Neptune Village Beach Resort & Spa All Inclusive and take advantage of a free breakfast buffet, a poolside bar, and a terrace. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a manicure/pedicure, a body wrap, or a body treatment at 5enses Sea Spa, the onsite spa. Enjoy regional cuisine and al fresco dining at the two onsite restaurants. Enjoy onsite activities like volleyball, windsurfing, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Tennis courts, a 24-hour front desk, and a gift shop
  • Wedding services, tour/ticket assistance, and a front-desk safe
  • Guest reviews say good things about the family-friendly amenities and helpful staff
Room features
All 78 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Balconies, refrigerators, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Sailing
Snorkeling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Theme parties

Languages

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bustani
  • Karamu

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Windsurfing

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Safe

Similar properties

See similar properties

Diani Beach
Diani Beach
Galu Beach
Galu Beach
Free WiFi
Free WiFi
All-Inclusive Resort
All-Inclusive Resort
Family friendly
Family friendly
Parking included
Parking included
Guest rating 3.5+
Guest rating 3.5+
4 star
4 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Does Neptune Village Beach Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on Apr 6, 2023 start from $133.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Village Beach Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Neptune Village Beach Resort & Spa All Inclusive?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Village Beach Resort & Spa All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, sailing, and more.

Where is Neptune Village Beach Resort & Spa All Inclusive located?

Nestled on the beach, this Galu Beach property is just steps from Diani - Chale Marine National Park and Reserve and Galu Kinondo. Diani Beach and Kaya Kinondo Sacred Forest are also within 3 mi (5 km).

Neptune Village Beach Resort & Spa All Inclusive Reviews

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 12 out of 26 reviews" "
" "8 - Good 46%
Rating 6 - Okay. 6 out of 26 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 2 out of 26 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 0 out of 26 reviews" "
" "2 - Terrible 0%

7.1/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly and helpful!
Stayed 4 nights in Feb 2023

8/10 Good

Darnis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and spa
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Stayed 3 nights in Dec 2018

10/10 Excellent

Ruben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful experience in all my life ;-) GREAT!
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic but had a relaxing break
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Stayed 7 nights in Dec 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, and fairly good accomodation arrangements. The staff was awesome!
Stayed 2 nights in Nov 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for couples, families, & groups
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Stayed 2 nights in Jun 2017

8/10 Good

hatim, mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
nice hotel
pleasing experience, would go back if rate is lower.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Beach front location
The stay was ok. Hotel staff generally slow to respond but the food was great.