Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with free breakfast, a short walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Exterior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Lobby - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Free breakfast - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
1 bedroom, minibar, in-room safe, desk - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Holiday Inn Express in downtown Gatlinburg is a practical base for park exploration. Enjoy the indoor pool after hiking, connect to WiFi, or visit the arcade/game room. The free breakfast fuels your day, and the staff is consistently praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Mellow Mushroom - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park
Close to Gatlinburg Convention Center and Gatlinburg Space Needle, Holiday Inn Express Gatlinburg Downtown by IHG provides free breakfast, an arcade/game room, and laundry facilities. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • An area shuttle, free newspapers, and a TV in the lobby
  • Luggage storage, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 113 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, microwaves, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
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Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Nov 11, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Gatlinburg Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Gatlinburg Downtown by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown by IHG located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Space Needle, and SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

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Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2025

8/10 Good

Varida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our go to spot to stay going forward. Our kids loved it. It was comfortable. Staff is friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and restaurants. Indoor pool was amazing, and staff was nice. We also enjoyed the breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool seems good for kids
Stayed 3 nights in Oct 2025

10/10 Excellent

Audrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. The breakfast was wonderful.
Stayed 2 nights in Oct 2025

8/10 Good

Reinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good value for price
Stayed 3 nights in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great breakfast. Short walk to the Main Street downtown Gatlinburg
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Jack Robert

Liked: Staff & service, amenities, property conditions & facilities
Hotel was fine. Done with IHG properties because they won't give me points for booking through expedia.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
It was really good experience with room, service and specially existing 💦 waterpark-pool and breakfast 👏.My kiddos loved it!😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice check in and out,love the pool area especially for my kiddos, & the breakfast was amazing 👏 this will be our go to spot for now on!
Stayed 1 night in Jun 2025

10/10 Excellent

Joey

Overall it was a great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the experience. Extremely clean, safe, friendly a great time. HIGHLY RECOMMENDED. Staff were incredibly friendly and respectful.
Stayed 1 night in Aug 2025

10/10 Excellent

Jagruti

Liked: Cleanliness, amenities, property conditions & facilities
Clean property and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibreisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing the front desk staff was very friendly the set up of the hotel and where it is located is in a very good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
Hotel very clean, good breakfast, kids loved the indoor pool and water slide.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Liked: Amenities
Great room, nice complimentary soap, shampoo, lotion. Big bottles. Free breakfast was great. Overall, it was just right.
Stayed 1 night in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
A family friendly place.
Stayed 1 night in Jun 2025

10/10 Excellent

Danette

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and clean room.
Stayed 3 nights in May 2025

6/10 Okay

Jesse

Pool was nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family 4th of July

We had a great time!
Stayed 7 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
I found this property to be clean and the staff to all be very nice and accommodating.
Stayed 2 nights in May 2025