Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Waterslide
1 bedroom, minibar, in-room safe, desk

Overview of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationRipley's Aquarium of the Smokies15 min walk
  • Popular LocationGreat Smoky Mountains National Park16 min walk
  • Popular LocationDollywood32 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)70 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is in a shopping district and near theme parks. The area's natural beauty can be seen at Great Smoky Mountains National Park and Great Smoky Mountains National Park Headquarters, while Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights. Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies are not to be missed. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Gatlinburg Convention Center - 3 min walk
  • Smoky Mountain Brewery - 11 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Great Smoky Mountains National Park - 16 min walk
  • Dollywood - 32 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Log Cabin Pancake House - 3 min walk
  • The Best Italian on the Parkway - 10 min walk
  • Howard's Steakhouse - 10 min walk
  • Cherokee Grill - 11 min walk
  • Calhoun's - 11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Hotel with free breakfast, walk to Gatlinburg Convention Center
An indoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. All 113 rooms provide conveniences like sitting areas and microwaves, plus free WiFi and flat-screen TVs with cable channels. Minibars, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free breakfast available

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - February 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 8.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 422 out of 588 reviews
5 - Excellent 72%
Rating 4 - Good. 122 out of 588 reviews
4 - Good 21%
Rating 3 - Okay. 23 out of 588 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 588 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 588 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and kind
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and a great pool area. Saves money if you have kids.
Stayed 4 nights in Mar 2022

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Gatlinburg fun. Walkable distance to everything. The indoor pool was closed for our visit which was a bummer. Breakfast was good and the staff even better.
Stayed 3 nights in Feb 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room was clean and fresh. Within walki g distance of practically everything. Great stay. Will choose again.
Stayed 2 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great place within walking distance of everything
Stayed 3 nights in Feb 2022