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Fairmont Le Chateau Montebello

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Overview of Fairmont Le Chateau Montebello

UNESCO Sustainable Property

Fairmont Le Chateau Montebello

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
392 Notre Dame, Montebello, QC, J0V1L0

Explore the area

  • Popular LocationSanctuaire Notre-Dame d'Etchemin7 min walk
  • Popular LocationManoir-Papineau National Historic Site9 min walk
  • Popular LocationCamp Explora7 min drive

Choose dates to view prices

About this area

Montebello

Located in Montebello, Fairmont Le Chateau Montebello is in a rural area and on a river. Don't miss out on a visit to Omega Park. Rafting, sailing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Guests appreciate the resort's quiet location.
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Map

What's nearby

  • Sanctuaire Notre-Dame d'Etchemin - 7 min walk
  • Manoir-Papineau National Historic Site - 9 min walk
  • Omega Park - 4 min drive
  • Camp Explora - 7 min drive
  • Plaisance Waterfall - 17 min drive

Getting around

  • Ottawa International Airport (YOW) - 73 min drive

Restaurants

  • Aux Chantignoles — 1 min walk
  • Bar Seigneurie — 1 min walk
  • Les Brasseurs de Montebello — 6 min walk
  • Café Entre Amis — 7 min walk
  • Restaurant le Napoleon — 7 min walk

About this property

Fairmont Le Chateau Montebello

Romantic ski retreat with a full-service spa
Enjoy the slopes and an indoor pool at Fairmont Le Chateau Montebello during the winter, and return in the summer for a round at the resort's golf course. All 210 rooms provide free WiFi, minibars, and cable TV. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Fairmont Le Chateau Montebello offers 210 accommodations with minibars and safes. Televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Montebello resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 outdoor tennis courts and 2 indoor tennis courts are featured at the resort. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 30-40 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 2 indoor tennis courts
  • 4 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mini golf
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Sledding
  • Snow tubing
  • Snowmobiling
  • Snowshoeing
  • Spa tub
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Skiing lessons
  • Snow sports gear
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Marina onsite
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Guest rating 4+
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Family friendly
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Hotel resort
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Hot tub
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4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 30 and CAD 40 per person (approximately)
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

The seasonal pool will be open from June to August
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Fairmont Montebello
Chateau Montebello
Fairmont Chateau Hotel Montebello
Fairmont Chateau Montebello
Fairmont Montebello
Montebello Chateau
Montebello Chateau Fairmont
Montebello Fairmont
Fairmont Le Chateau Montebello Hotel Montebello
Fairmont Chateau Montebello Hotel
Fairmont Chateau Montebello Resort
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
Fairmont Le Chateau Montebello Resort
Fairmont Le Chateau Montebello Montebello
Fairmont Le Chateau Montebello Resort Montebello

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 487 out of 896 reviews
5 - Excellent 54%
Rating 4 - Good. 288 out of 896 reviews
4 - Good 32%
Rating 3 - Okay. 77 out of 896 reviews
3 - Okay 9%
Rating 2 - Poor. 31 out of 896 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 896 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, historic building and a quiet, relaxing stay. The concierge desk/ activities office was closed for our entire stay and only half the pool is open, and one of two hot tubs open. Not sure how this relates to covid... Staff were great and dinner was really good at the on site restaurant.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was a surprise for me. First, the room. It was old and unpleasant. Aside the the esthetics (the carpet looked like something institutional from the 50s, the sink like it was purchased from Walmart, if Walmart sold sinks), it was not as functional as it should have been, especially at that price point. A bathroom door that did not shut, a tiny shelf for two people to put their toiletries on. Someone needs to do a major reno if Fairmont wants to charge these prices. Second, the grounds and the amenities. They save this place. Beautiful setting, grounds, great amenities (indoor & outdoor tennis, swimming pools, nice bikes . . ) make up for the not-nice room.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food very good! Locale is beautiful but the hotel is1970’s. Surface areas around the pool are slippery and any insurance company would scream lawsuit. Hotel interior poorly is lit. Some elevators not functioning. Stairway banisters are poorly maintained. Staff were wonderful! Big overhaul is due if it is to match the other Fairmont hotels.
Stayed 4 nights in Sep 2021

2/5 Poor

Traveled with partner
Very disappointed in the room
Stayed 2 nights in Sep 2021