Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, free cabanas, sun loungers

Overview of Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort

Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Cooper Penn, Falmouth, Trelawney

Explore the area

  • Popular LocationRose Hall Great House24 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)35 min drive
  • Popular LocationMontego Bay Marine Park38 min drive
  • Popular LocationMontego Bay Cruise Ship Terminal40 min drive

Choose dates to view prices

About this area

Falmouth

Located in Falmouth, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort is next to a golf course and on the beach. Cinnamon Hill Golf Course and White Witch of Rose Hall Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Blue Waters Beach Club and Burwood Beach. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Blue Waters Beach Club - 11 min walk
  • Luminous Lagoon - 3 min drive
  • Rose Hall Great House - 24 min drive
  • Montego Bay Marine Park - 38 min drive
  • Montego Bay Cruise Ship Terminal - 40 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 35 min drive

Restaurants

  • Gourmet Marche — 1 min walk
  • Grazie Italian Trattoria — 1 min walk
  • Glistening Waters — 7 min drive
  • Club Nazz — 7 min drive
  • Divine food — 7 min drive

About this property

Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 11 restaurants. All 352 shared rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and bathrobes.
Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort offers 352 shared accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a water park, a lazy river, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments, and manicures and pedicures.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Miniature golf
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Kids' club

Supervised activities for children between 2 and 17 years old

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 11 restaurants and 1 coffee shop/café
  • 3 poolside bars, 5 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Spa tub
  • Tennis
  • Volleyball
  • Water park access
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Shared accommodations
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 354 out of 985 reviews
5 - Excellent 36%
Rating 4 - Good. 309 out of 985 reviews
4 - Good 31%
Rating 3 - Okay. 140 out of 985 reviews
3 - Okay 14%
Rating 2 - Poor. 100 out of 985 reviews
2 - Poor 10%
Rating 1 - Terrible. 82 out of 985 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The one good experience was the young lady that checked us in Kimolee she was an excellent customer service representative extremely friendly and just an amazing human being The room and bathroom was filthy from the sink to the faucet to the shower to the termite infested door frame to the bathroom. There was mould and muck everywhere. I had to complain to the night manager to have the place cleaned The food was horrid. Most of the hostesses where abrupt and rude I have never been to an all inclusive resort and experience food ratoining where one has to constantly ask can a have a bit more I would never return to this place
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, amenities
I property was cleaning and I understand that it was remodeled and updated but the painters left paint everywhere. There was excess paint in many of the corners of the walls, the mirrors in the bathroom were old and overview it was not as luxurious as the pictures looked. I had a hard time checking in, they could not find my reservation number and they put me in the back of the hotel where all of the extra supplies and workers entered. I had to wait over an hour to be replaced in another room after I was rung up on the phone by one of the managers. I added an extra day to my booking and they gave me trouble about staying in my original room. And they cut off my internet access early because they placed us in another room on the reservation. The rooms smelled moldy and were very small. The food was fine and the restaurant staff was nice. There needs to be more options during the day for food other than the buffet because the selection gets old.
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Pools and Entertainment Staff was excellent Room quality is poor, needs upgrading urgently
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with family
I understand the need to contain operating expenses, however as a guest paying for a full "all inclusive" experience, the bare bones offerings were disappointing. Turning the jets off on the lazy river making it non-operational, having only one slide in the water park on, offering certain services only on weekends is a complete let down. The advertised amenities, was factor when choosing this property... to go there and they are all not available was a let down. Front desk staff needs to be retrained on service basics. On the bright side, the staff in the West Indian restaurant were a delight!
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place 👌
Stayed 3 nights in Oct 2021