Sandcastles Beach Resort

Photo gallery for Sandcastles Beach Resort

Featured Image
On the beach, white sand
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Sandcastles Beach Resort

Sandcastles Beach Resort

3.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Main Street, Ocho Rios, St. Ann

Explore the area

  • Popular LocationTaj Mahal Mall2 min walk
  • Popular LocationIsland Village4 min walk
  • Popular LocationOcho Rios Clock Tower9 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)18 min drive

Choose dates to view prices

About this area

Ocho Rios

Located in Ocho Rios, Sandcastles Beach Resort is on the beach. Ocho Rios Craft Park and LandMark Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunn's River Falls and Turtle River Park. Traveling with kids? Consider Reggae Xplosion Museum and Mystic Mountain. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Taj Mahal Mall - 2 min walk
  • Reggae Xplosion Museum - 3 min walk
  • Island Village - 4 min walk
  • Columbus Foot Beach - 5 min walk
  • Ocho Rios Clock Tower - 9 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

  • Reggae Ally Bar & Grill — 2 min walk
  • Margaritaville Ocho Rios — 5 min walk
  • Jerk Centre — 6 min walk
  • Oceans 11 — 6 min walk
  • Taste Of India — 6 min walk

About this property

Sandcastles Beach Resort

Beachfront resort with calming spa services
Spend the day relaxing on the beach or pampering yourself at Sandcastles Beach Resort's full-service spa. All 40 rooms feature kitchens with refrigerators, ovens, stovetops, and microwaves. Free WiFi and balconies are standard, as are flat-screen TVs with cable channels. Limited housekeeping is available.
Sandcastles Beach Resort offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ocho Rios resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–9 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Supervised childcare/activities (surcharge)

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Sandcastles Ocho Rios Condo
SandCastles Resort
SandCastles Ocho Rios
Sandcastles Resort Jamaica
Sand Castles Resort Jamaica/Ocho Rios
Sand Castles Ocho Rios
Sand Castles Hotel Ocho Rios
SandCastles Ocho Rios Hotel
SandCastles Hotel
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Ocho Rios
Sandcastles Resort Ocho Rios
Sandcastles Beach Resort Resort
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 2 out of 18 reviews
5 - Excellent 11%
Rating 4 - Good. 4 out of 18 reviews
4 - Good 22%
Rating 3 - Okay. 2 out of 18 reviews
3 - Okay 11%
Rating 2 - Poor. 4 out of 18 reviews
2 - Poor 22%
Rating 1 - Terrible. 6 out of 18 reviews
1 - Terrible 33%

3.2/5

Cleanliness

3.1/5

Staff & service

3.2/5

Amenities

2.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service
Overal place was poor would not recommend to stay there
Stayed 1 night in Jul 2021

2/5 Poor

Business traveler
Disliked: Amenities, property conditions & facilities
Definitely not okay, this place smelled like someone’s home. Funny old smell, there was no dishwashing liquid, sink sponge smelled like something spoiled. The fabuloso smell was intoxicating as the dirty mop sat in the closet by the kitchen. So they should advertise this isn’t a Resort, these units are individually owned units that people live in. I was coming fused when a lady called me and met me at the resort gate then took a picture of my id with her phone. She then deleted it when I asked her why, very suspect I was so uncomfortable. The floors were sticky and I could tell was just wiped with that dirty mop, not to mention the fact the lady tried to hustle me and give me a room I did not pay for a room that was a studio and not beach view. It was a major weekend so I think she hoped I did not notice. After settling in and opening the window to see the view I was looking at the parking lot. I called her back and she switched me to the ground floor room in the back looks like someone’s home, she said oh so many guests I was confused lie because she gave me that room number to begin with. in addition the beach access was closed due to lockdown so no beach, could only hear the Beach goers across the gate having a good time, there was no restaurant open there is no onsite anything if places are closed. Resorts have onsite everything, this is no resort just a old apartment complex with individual owners off the boardwalk hauling folks. Never again.
Stayed 3 nights in Apr 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went wrong! I booked two beachfront suites, with three weeks in advance. Upon arrival, we were informed that they were not available. Instead, we were accommodated in two separated ones, even though the idea was having a flat with two rooms because we traveled with two teenagers. After complaining -Luvlee and Devon were very helpful- we were given two close by. One was nice and modern (B-23) but B-21 was nasty! Old, dark, without electricity in the socket were the toaster and microwave were plugged. The fridge door didn't close. The shower was so small that it was so difficult to bath, not to mention the mold! The only positive thing is the location of the flat, in downtown Ochi and the beautiful beach nearby.
Stayed 4 nights in Feb 2019