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Sandcastles Beach Resort

Photo gallery for Sandcastles Beach Resort

Property grounds
Private beach, white sand
Outdoor pool
Outdoor pool
Room, 2 Bedrooms, Kitchen | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Sandcastles Beach Resort

Sandcastles Beach Resort

3.5 star property

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Main Street, Ocho Rios, St. Ann

Explore the area

  • Popular LocationIsland Village4 min walk
  • Popular LocationOcho Rios Clock Tower9 min walk
  • Popular LocationMahogany Beach17 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)18 min drive

Room options

About this area

Ocho Rios

Located in Ocho Rios, Sandcastles Beach Resort is on a private beach. Ocho Rios Craft Park and LandMark Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle River Park and Columbus Foot Beach. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Taj Mahal Mall - 2 min walk
  • Reggae Xplosion Museum - 3 min walk
  • Island Village - 4 min walk
  • Ocho Rios Clock Tower - 9 min walk
  • Mahogany Beach - 17 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

  • Margaritaville Ocho Rios - 5 min walk
  • Jerk Centre - 6 min walk
  • Oceans 11 - 6 min walk
  • Taste Of India - 6 min walk
  • Passage To India - 6 min walk

About this property

Sandcastles Beach Resort

3.5-star family-friendly resort
You can look forward to a roundtrip airport shuttle, a terrace, and a garden at Sandcastles Beach Resort. With a private beach, this resort is the perfect place to soak up some sun. Treat yourself to a Thai massage or a manicure/pedicure at the onsite spa. Be sure to enjoy international cuisine at the onsite restaurant. Aerobics classes are offered at the 24-hour gym; the property also has a playground, dry cleaning/laundry services, and a bar. Free in-room WiFi and babysitting are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an outdoor tennis court, and limo/town car service
  • An area shuttle, massage treatment rooms, and tour/ticket assistance
Room features
All 40 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–9 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Supervised childcare (surcharge)

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the spa

Property is also known as

Sandcastles Ocho Rios Condo
SandCastles Resort
SandCastles Ocho Rios
Sandcastles Resort Jamaica
Sand Castles Resort Jamaica/Ocho Rios
Sand Castles Ocho Rios
Sand Castles Hotel Ocho Rios
SandCastles Ocho Rios Hotel
SandCastles Hotel
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Ocho Rios
Sandcastles Resort Ocho Rios
Sandcastles Beach Resort Resort
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

Does Sandcastles Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles Beach Resort?

Self parking is free at this property.

What time is check-in at Sandcastles Beach Resort?

Check-in is from 3:00 PM - 5:00 PM. After-hours check-in is not available.

What time is check-out at Sandcastles Beach Resort?

Check-out is at 11:00 AM.

Does Sandcastles Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170.00 per vehicle applies.

Where is Sandcastles Beach Resort located?

Nestled on the beach, this Ocho Rios resort is 0.1 mi (0.1 km) from Turtle River Park and 2.2 mi (3.5 km) from Dunn's River Falls. Taj Mahal Mall and Reggae Xplosion Museum are also within 5 minutes.

Overall score and ratings

2.5
Rating 5 - Excellent. 2 out of 19 reviews" "
" "5 - Excellent 11%
Rating 4 - Good. 4 out of 19 reviews" "
" "4 - Good 21%
Rating 3 - Okay. 2 out of 19 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 4 out of 19 reviews" "
" "2 - Poor 21%
Rating 1 - Terrible. 7 out of 19 reviews" "
" "1 - Terrible 37%

3.2/5

Cleanliness

3.1/5

Staff & service

2.8/5

Amenities

2.8/5

Property conditions & facilities

3.0/5

Eco-friendliness

1/5 Terrible

Cecelia
Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.

5/5 Excellent

Ana M
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021

1/5 Terrible

Verified traveler
Traveled with family
Disliked: Staff & service
Overal place was poor would not recommend to stay there
Stayed 1 night in Jul 2021

2/5 Poor

Verified traveler
Business traveler
Disliked: Amenities, property conditions & facilities
Definitely not okay, this place smelled like someone’s home. Funny old smell, there was no dishwashing liquid, sink sponge smelled like something spoiled. The fabuloso smell was intoxicating as the dirty mop sat in the closet by the kitchen. So they should advertise this isn’t a Resort, these units are individually owned units that people live in. I was coming fused when a lady called me and met me at the resort gate then took a picture of my id with her phone. She then deleted it when I asked her why, very suspect I was so uncomfortable. The floors were sticky and I could tell was just wiped with that dirty mop, not to mention the fact the lady tried to hustle me and give me a room I did not pay for a room that was a studio and not beach view. It was a major weekend so I think she hoped I did not notice. After settling in and opening the window to see the view I was looking at the parking lot. I called her back and she switched me to the ground floor room in the back looks like someone’s home, she said oh so many guests I was confused lie because she gave me that room number to begin with. in addition the beach access was closed due to lockdown so no beach, could only hear the Beach goers across the gate having a good time, there was no restaurant open there is no onsite anything if places are closed. Resorts have onsite everything, this is no resort just a old apartment complex with individual owners off the boardwalk hauling folks. Never again.
Stayed 3 nights in Apr 2021

1/5 Terrible

Verified traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

1/5 Terrible

Francisco J
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went wrong! I booked two beachfront suites, with three weeks in advance. Upon arrival, we were informed that they were not available. Instead, we were accommodated in two separated ones, even though the idea was having a flat with two rooms because we traveled with two teenagers. After complaining -Luvlee and Devon were very helpful- we were given two close by. One was nice and modern (B-23) but B-21 was nasty! Old, dark, without electricity in the socket were the toaster and microwave were plugged. The fridge door didn't close. The shower was so small that it was so difficult to bath, not to mention the mold! The only positive thing is the location of the flat, in downtown Ochi and the beautiful beach nearby.
Stayed 4 nights in Feb 2019

2/5 Poor

Tony, Florida
Liked: Staff & service
Disliked: Room comfort
Checking-in was fine, but when we got to the room, there wasn't any power. Went to the front and a young lady came back with me and turned on the circuit breaker. Went to get a shower, but only cold water was running. went back to the front desk and was told that there was a switch in the room that needed to be switched on in order to get hot water. I found the switch, and after a while we had hot water. Wanted to iron my clothes in the morning, but there wasn't any iron in the room. Went to the front desk and was told that the room I had was a private rental and they needed to contact the owner of the room. I left and returned later in the evening; the front desk clerk called the owner and gave me the phone. He insisted that there was an iron in the room, but there wasn't. The room I had was A10; it requires a lot of work. Bathroom, bed, and curtains needs renovation and changes. Unfortunately, when I booked, I thought I was booking with Sandcastle, and not a private owner. I stayed at Sandcastle and all was well, but this stay was very disappointing.
Stayed 2 nights in Nov 2018

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

1/5 Terrible

Verified traveler
Stayed 1 night in Oct 2018

4/5 Good

Craig, Florida
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very helpful where they can. Checking in I had to wait 2 hours and an hour the second time due to private owners not leaving the key. Apart from that the bar, pool, property and beach are all very satisfying.
Stayed 1 night in Aug 2018