When we booked the hotel we stayed with another family. We both called 3 weeks prior to our stay to request that our rooms be near each other, they said that was no problem. When we checked in, right at 4:00, they said they didn’t have any rooms near each other but said we were “basically on top of each other” our rooms were on different levels and opposite ends of the hotel :( The water park was overcrowded, they only had about half the amount of tubes they should have had. Our kids had to wait 5-10 min sometimes to find a tube to be able to used the slides. The line to get food/drinks was about 20 min long each time we wanted something. We would have brought food in to cover the lack of opportunity at the water park but they were very strict about no outside food. I feel if you are going to be checking bags for outside food and not allowing it you should have the capacity to serve food and drinks in a timely manner. Also, the water park is only open for a few hours a day unless it’s the weekend. We came for our spring break and the kids could only swim from 4-9. The queen suite room was clean and spacious, but the rest of the hotel needs attention. Wouldn’t stay here again unless they fix the water park issues.