We have stayed at this hotel many many times (under a different umbrella as it was recently sold) with no issues whatsoever.
They are undergoing renovations, which is completely understandable however, you should not put guests in a half ton room or on the same floor, where there is major renovations being done. The staff was very disappointing as it seemed they were too busy to care about their guests, or they were just one off in a bad mood.
There was no garbage can in the bathroom or only the vanity and sink had been renovated. The tub and shower was so dirty we decided not to use it in the toilet seat has stains on it and the light switch was cracked and covered in paint. The mini fridge was frozen over and ice and there was no microwave as detailed. The beds were either too hard or too soft and the sheets were rather dull in color like they had been washed too many times, lack of pillows. The heat did not work in the room, and the fan was overly noisy where we could barely sleep. One of the bedside lamps did not work leaving the room very dim at night, no availability of reading. There were no dressers, so there really was no place to put our clothes.
