Find hotels in Mount Ruapehu Ski Area from $38

"We got a room with a loft which had two singles for the kids. They loved it. However, I was unsure about the safety of the arrangement - son had to be convinced not to leap off the balcony onto the double bed downstairs. Also, the stairs up to the loft had a weird gap between the stairs and the wall which was the perfect size to put a foot down and potentially break a leg in the night. So low marks for safety. But the amenities were good and location close to walk to shops and restaurants and the rooms and grounds were clean, so high marks elsewhere. "

"I would not recommend staying here if you want to get a good night's rest. You can literally hear everything through the walls, conversations, doors opening, footsteps, etc. Tried calling management to change my room, but they did not respond to my messages or answer the phone. Very disappointed, in particular to the response I received after I had checked out (see email acknowledging the issue)."

"The continental breakfast of an assortment of cereal, toast and spreads, fruit, yoghurt and drinks was amazing."

"Nice place, helpful and kind staff. My family and I enjoyed a good time here."

"The staff and restaurant were great. The room had no AC so it was kind of hot until the staff provided fans."

"The staff provided extremely helpful suggestions regarding what to do in our limited time there."

"The in-house restaurant has the best steaks! Om nom nom nom"

"The staff and the owner were very friendly and helpful. I'm very glad I stayed here. "

"Great Parking, room service not so good, new towels, toilet paper etc just left on the dining table, bed not made, dishes not done. You pay a lot of money for these simple things."