Grand Hyatt Mumbai Hotel and Serviced Apartments

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Featured Image
Outdoor pool, pool umbrellas, sun loungers
View from Room
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055

Explore the area

  • Popular LocationUniversity of Mumbai12 min walk
  • Popular LocationBandra Kurla Complex18 min walk
  • Popular LocationLinking Road4 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)7 min drive

Choose dates to view prices

About this area

Mumbai

In the city center and near a train station, Grand Hyatt Mumbai Hotel and Serviced Apartments is in an area with great airport proximity. Traveling with kids? Make time for Film City, or check out an event or a game at MMRDA Grounds. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Mumbai - 12 min walk
  • Bandra Kurla Complex - 18 min walk
  • U.S. Consulate General - 4 min drive
  • JioGarden - 4 min drive
  • Linking Road - 4 min drive

Getting around

  • Saki Naka Station - 7 min drive
  • Mumbai Santacruz Station - 19 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 7 min drive

Restaurants

  • China House Restaurant — 1 min walk
  • Fifty Five East — 1 min walk
  • China House — 3 min walk
  • Santosh Lunch Home — 12 min walk
  • Soda Bottle Opener Wala — 3 min drive

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

Family-friendly Mumbai hotel in Santacruz, near Bandra Kurla Complex
4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 648 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and LCD TVs. Change of towels is available on request.
Grand Hyatt Mumbai Hotel and Serviced Apartments offers 648 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Oasis Spa and Fitness Center has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: INR 1250 for adults and INR 625 for children
  • 4 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Italian

Business services

  • Business center
  • Conference center (11571 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1000 per pet, per day
Dogs and cats welcome
1 per room (up to 55 lbs)
Food and water bowls and litter boxes are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1250 for adults and INR 625 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 633 out of 994 reviews
5 - Excellent 64%
Rating 4 - Good. 258 out of 994 reviews
4 - Good 26%
Rating 3 - Okay. 59 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 994 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed in. The staff was so so good, Melvina was so So so so helpful. In breakfast area the chef Nishad was amazing he made our last day at hotel memorable.
Stayed 2 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible support team of Hotels.com & Grand Hyatt
Due to a technical glitch, my cancellation was not approved & I was not able to travel due to Covid, still the Hotel went ahead and charged me for no show. I reached out to Hotels.com as well as to Grand Hyatt for the same & both of them did not provide any support.
Stayed 2 nights in Jun 2021

2/5 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience..
It was a very good stay there. Right from the check in and up-to check out the service was very good. Cleanliness was awesome and the staff was very helpful. Would like to stay here again and recommending others to visit once for taking a good experience. Thanks. Sandeep
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Near to US consulate
Stayed 1 night in Jun 2021