9/10 Wonderful! (1,000 reviews)
The pool was overcrowded, littered with trash in and around the water, the water was murky, and there was a loud DJ playing. This is not hardly what you would expect for a luxury, historical, expensive hotel stay. The buildings main areas, hallways, and rooms smelled of sewer. The room remained very hot regardless of our attempt to continue lowering the thermostat. We found hair clips, baggies with chips and cookies, Nerf gun bullets, and copious amounts of dust between the mattress and frame where the sheets are tucked down as well as under the beds and furniture. Our couch and decorative pillows were stained. We were a bit stunned especially considering the advertisements and costs associated. Staff was extremely friendly and timely.
Reviewed on Jun 25, 2024