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Sweetwaters Serena Camp

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Desk, free cribs/infant beds, rollaway beds, free WiFi
Desk, free cribs/infant beds, rollaway beds, free WiFi
Desk, free cribs/infant beds, rollaway beds, free WiFi
Desk, free cribs/infant beds, rollaway beds, free WiFi

Overview of Sweetwaters Serena Camp

Sweetwaters Serena Camp

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationNanyuki Park33 min drive
  • Popular LocationNanyuki Show Ground34 min drive
  • AirportNanyuki (NYK)43 min drive
  • Popular LocationOl Jogi Wildlife Conservancy71 min drive

Choose dates to view prices

About this area

Nanyuki

Sweetwaters Serena Camp is located in Nanyuki. While the natural beauty of Mount Kenya National Park and Sweetwaters Game Reserve can be enjoyed by anyone, those looking for an activity can check out Nanyuki Show Ground.
Popular Location

What's nearby

  • Nanyuki Park - 33 min drive
  • Nanyuki Show Ground - 34 min drive
  • Ol Jogi Wildlife Conservancy - 71 min drive
  • Dedan Kimathi University of Technology - 78 min drive
  • Mount Kenya - 107 min drive

Getting around

  • Nanyuki (NYK) - 43 min drive

Restaurants

  • Morani's Bar and Restaurant — 16 min drive

About this property

Sweetwaters Serena Camp

Family-friendly hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and massage/treatment rooms. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. All 30 rooms provide free WiFi, balconies, and room service. Other amenities available to guests include coffee makers, free bottled water, and in-room massages.
Sweetwaters Serena Camp offers 30 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, and designer toiletries. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle (surcharge) up to 17.00 km

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Archery
  • Playground
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Swahili

Business services

  • Business center
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Body treatments
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Laundry detergent
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10500 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 95 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serena Sweetwaters
Serena Sweetwaters Camp
Sweetwaters Camp
Sweetwaters Serena
Sweetwaters Serena Camp
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Hotel Nanyuki
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Kenya/Nanyuki
Sweetwaters Tented Camp Hotel Nanyuki
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Hotel Nanyuki

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 10 out of 17 reviews
5 - Excellent 59%
Rating 4 - Good. 7 out of 17 reviews
4 - Good 41%
Rating 3 - Okay. 0 out of 17 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 17 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 17 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

5.0/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good and there was plenty game
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed so very much. The staff were courteous and helpful. The facilities were excellent. The food was extra special compared to other resorts. They all tried to do whatever was needed - it was no trouble
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Animals and more
Ideal place to see animals at the watering hole or by taking a game drive with excellent hotel staff
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This location is beatiful and the food is very good and rooms are well maintained and comforta It would be nice to see a little more variety in the foods offered at meals. The woman at checkin was not very pleasant throughout our stay.
Stayed 3 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019