Naritasankawagoebetsuin Hongyoin Tours

Great place to stay. Staff was great. The only thing was I was charged at check out for room cleaning and incidentals. I don’t mind paying for room cleaning but the little things like shampoo, toothbrush and etc…. I thought was free. I feel bad because I didn’t know this was considered incidentals and denied using any incidentals and the charge was removed. (I thought it only pertained to the mini bar). The next hotel stay is where I understood what incidentals involved. I’m so sorry for not understanding. I would stay there again. Supermarket in the basement was great and what we missed at the next hotel stay.

Overall, I highly recommend this hotel. The friendly and helpful staff, combined with the convenient location, made my stay a memorable one. I would definitely choose to stay here again in the future.

Smoothly check-in process. Front desk overall service is good. The location of this service apartment is great. All mainly public transports are within walking distance. A bit challenge is that there is no lift at the closest exit of JR station if you carry with luggages but all good by taxi:) highly recommend will stay again.