“The studio was clean, well located and generally comfortable, and communication with the property was mostly fine.
However, I was disappointed that a washing machine was listed among the facilities but was not available in the apartment. I checked in on Sunday and only found out on Thursday, after asking where it was, that it had been removed because of a problem. I was told it would be resolved that day, but this should have been communicated at check-in rather than only after I asked. For a……
“What a beautiful and luxurious hotel! It really felt like we had stepped back in time and were staying in a 19th-century mansion. I wish we could have stayed longer.”
“Loft sehr sauber, modern und so geräumig wie angegeben. Das gute Frühstück wird teilweise vorbestellt und kann bei Bedarf mitgenommen werden, guter Kaffee. Wir haben uns sehr wohl gefühlt.”
“Our (party of 11) stay was changed to another hotel owned by them (Accomodoro Residence) which turned out to be very convenient for us. Comminication beforehand regarding this was top notch. The new place was closer to the subway and had a 24 hour bakery next door for breakfast in a safe neighbourhood. Spacious clean rooms, keycode entry and super friendly staff. I can definitely recommend staying with these guys.”
“The AC in my room was not wall mounted and took up space. The rooms were a little cramped but manageable. The cleanliness of rooms can be improved and maintained better. The coffee shop lacked experienced baristas and did not order again. A nice hotel overall but room for improvement. Location is away from tourist attractions and on a main road so can be noisy. ”