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The Cliff Hotel

Photo gallery for The Cliff Hotel

Featured Image
Beach shuttle
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of The Cliff Hotel

The Cliff Hotel

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
West End Road, Negril, Westmoreland

Explore the area

  • Popular LocationNegril Lighthouse11 min walk
  • Popular LocationThrone Room11 min drive
  • Popular LocationTime Square Mall13 min drive
  • AirportNegril (NEG-Negril Aerodrome)23 min drive

Choose dates to view prices

About this area

Negril

Located in Negril's West End neighborhood, The Cliff Hotel is in the city center and on the waterfront. Negril Lighthouse is a notable landmark, and the area's natural beauty can be seen at Seven Mile Beach and Bloody Bay. Traveling with kids? Consider Kool Runnings Water Park and Samuel's Bay National Marine Park.

What's nearby

  • Negril Lighthouse - 11 min walk
  • Throne Room - 11 min drive
  • Time Square Mall - 13 min drive
  • Negril Hills Golf Club - 18 min drive
  • Royal Palm Reserve - 26 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • Zest at the Cliff — 1 min walk
  • Murphy's West End Restaurant — 8 min walk
  • LTU Pub — 18 min walk
  • Rick's Cafe — 20 min walk
  • Presley's Seafood Bar & Grill — 3 min drive

About this property

The Cliff Hotel

Family-friendly Negril hotel in West End, near Negril Lighthouse
This hotel features a full-service spa, a restaurant, and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. All 33 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with cable channels.
The Cliff Hotel offers 33 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kiyara Spa on the Cliff has 2 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Airport shuttle fee per child: USD 0 (up to 13 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 107 out of 125 reviews
5 - Excellent 86%
Rating 4 - Good. 16 out of 125 reviews
4 - Good 13%
Rating 3 - Okay. 1 out of 125 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 125 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 125 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything- superb location, food, staff and hotel - didn’t want to leave and can’t wait to go back :)
Stayed 7 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliff was an amazing place to stay. Small, quiet and peaceful. The staff were super friendly and welcoming. It was awesome to be able to snorkle at the hotel. The only negatives we have is how far it is from everything. We spent lots of money on taxi rides. That's our fault though. We didn't like the hotel food at all. It was typical hotel food though.
Stayed 6 nights in Jun 2021

5/5 Excellent

Stayed 3 nights in May 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the natural saltwater pool. Also the willingness of the zest staff to cook off menu to make sure you had exactly what you wanted. Also the lifeguards who made such a fuss of us and encouraged us to jump off the cliff as snorkel to the reef and really just took our holiday to the next level. The staff at this resort are so happy, efficient, friendly and warm that i cannot say enough about them. Kasey and Romaine and Andre and OMight and Carolyn and the wait staff at Zest - thanks for an amazing stay. The room was big and clean and beautiful and the cleaning staff on point. The hammock on the balcony is an amazing touch. My daughter lives in ours.
Stayed 4 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021