Neuchatel Vacations from $1,209

No AC was a problem…no shower in our room either….beds were hard and not comfortable. staff was friendly, room was clean.

Pros - Overall, the apartment was clean and modern. It is spacious with enough storage for our belongings. Convenient location and come with strong working A/C, great feature in summer; also having washer, dryer and functioning kitchen are good features. Cleaners come in everyday to help wash dishes, tidy up, etc. which was nice. Cons - Dryer was not functional and had to self fix. Shower tiles were grimy and moldy.

Check in was a nightmare. There is no live staff, only automated kiosks. One didn’t work at all. The other finally functioned but informed that the room was being cleaned and not yet ready- at 9:00 PM!!! The help line was actually helpful, and another room was made available. However, the listing said there was AC, but no thermostat or controls in the room, and the place was roasting hot. Opening a window helped but there was a lot of traffic noise. The restaurant was closed and nearby options were not excellent. Last, the parking garage entrance was too low for a standard sized van, small cars only. So not at all an ideal experience.

Great location, easy check in, good recommendations and service, Manuel was very helpful and attentive. Would recommend and stay there again!

To reiterate my rating based on our first impression: excellent location, beautiful, spacious architecture, great amenities, helpful and friendly staff, good food and hours of entertainment watching paragliders sailing into the park across the street. My wife and I agreed that this is the best hotel we have ever stayed at in our 37 years of travel together. Well done. We’ll recommend your hotel to everyone wee encounter who plan to travel in the area. Thanks for a wonderful 4 days.