A beautiful hotel, but unfortunately due to several issues an overall bad experience.
The lodge and rooms are gorgeous and the beds very comfortable. The view from the dining room and terrace are spectacular. My issues started when I decided to do laundry through the lodge. I trustingly gave my laundry to the front desk concierge in the provided laundry bag. I did not write down or fill out a form to itemize my clothing - huge mistake on my part. My sister and her husband also did the same for their laundry items through their room. When the laundry arrived later that day things were very mixed up - my brother in laws clothing was in my room, and some of my things in their room, etc. We did a quick exchange, but were in a big hurry trying to see as much as possible of Cappadocia in the short time we had there, i.e. not taking inventory of our items. It was not until the next night when I was packing my bag preparing to leave that I realized my only pair of jeans, the jeans I had traveled to Cappadocia in and given to be cleaned, were missing. I immediately contact the front desk concierge who informed me their dryer was broken, so the clothing had to be sent to an offsite location which was now closed, but they guaranteed me they would find my jeans and get them to me the next day before we had to leave. The next day came, and no jeans were found. The front desk concierge again promised me they would send me my jeans when they were located. Check out was unorganized and I w
