New Harbour Vacations from $1,049

Endroit beaucoup trop cher pour la qualité et la prestation offerte. Chambre qui engrange les touristes et les profits sans soucis pour le client et qualité proposée. En plus d’être bruyant le soir. Il y a assurément mieux dans cette localité

Staff Clean room

I booked this hotel through Expedia because it was clearly listed as pet-friendly. I arrived with my dog, checked in without issue, and stayed for one night. The following day, I was informed that the hotel does not allow pets and was asked to leave. I explained that Expedia had specifically filtered and presented the property as pet-friendly, which was the reason I booked it. Unfortunately, I found the staff’s response dismissive and unprofessional, and the call was ultimately ended abruptly. To make matters worse, my credit card was later charged an additional $250 cleaning fee related to having the dog in the room. Given that I booked the property based on its pet-friendly listing, I believe this charge is unreasonable and the entire experience was extremely disappointing. Travellers with pets should confirm the hotel’s policy directly before booking, regardless of how the property is listed on Expedia.