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Reviews of Burrendale Hotel Country Club & Spa

4 out of 5
Burrendale Hotel Country Club & Spa
Castlewellan Rd, Newcastle, Northern Ireland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Helen

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Food and room lovely
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our staff at The Burrendale Hotel. Staff were friendly and very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eoin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great quality 🙌
Stayed 1 night in Feb 2024

10/10 Excellent

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful 4-star hotel. From the moment we entered the door and walked up to the reception desk to the moment we checked out, we had friendly, impeccable service. The room was spacious and beautiful. The restaurant for breakfast was lovely. We would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Bedroom deluxe double was excellent and staff were very helpful and pleasant would recommend the hotel 5*
Stayed 1 night in Nov 2023

4/10 Poor

Bronach

Stayed 2 nights in Sep 2023

10/10 Excellent

Diane

Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great stay. The room was spotless with lots of space. Staff were very friendly. The breakfast was first class with plenty of choice.
Stayed 1 night in Sep 2023

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service
The hotel and spa is in need of renovations, I think maybe some rooms have already had a revamp but my room was very much like going back into the 90s. However the staff more than make up for that, they are very helpful and welcoming. They made our stay very enjoyable and I would return.
Stayed 1 night in Jul 2023

10/10 Excellent

LeeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service. Couldn’t have been nicer
Stayed 2 nights in Jul 2023

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burrendale Hotel Break
My husband and I spent a couple of days at The Burrendale just a couple of days ago. We were delighted with our room. It was a lot bigger than most of the hotels we have stayed in. We had a balcony with a view of the Mourne Mountains. The room was spotless and the bathroom was great. We ate dinner twice at the hotel and the food was very good. We would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marion

Stayed 1 night in Jul 2023

10/10 Excellent

Martina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Brill stay, would def go back
Stayed 1 night in Apr 2023

10/10 Excellent

Joleen

Stayed 2 nights in Apr 2023

8/10 Good

Lloyd

Traveled with family
Liked: Staff & service, room comfort
Front of house were excellent. Rooms and decor were slightly dated. Pool and Spa were good but towels were frayed and had holes in them. The Country Club receptionist apologised for the condition of them. Food and service in the bar were excellent apart from they forgot my Irish coffee that i ordered. Breakfast was fabulous apart from the eggs. All of the eggs in the tray were hard. I asked for some fresh ones and they came out hard as well. Overall 7/10
Stayed 1 night in Apr 2023

10/10 Excellent

Nelanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! The amenities are very kid friendly and food was excellent. We totally enjoyed our stay and would love to stay again.
Stayed 2 nights in Feb 2023
Response from Helen on Mar 17, 2023
Thank you for your review, we are delighted you enjoyed your stay.I will pass your review onto our managers & staff.Hopefully we will welcome you again to the hotel