Is AA Lets Gateshead pet-friendly?

Yes, pets are allowed at this property.

How much is parking at AA Lets Gateshead?

Self parking is available for a fee.

What time is check-in at AA Lets Gateshead?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Where is AA Lets Gateshead located?

Situated in Gateshead, this apartment building is within a 15-minute walk of High Level Bridge and Quayside. The Glasshouse and Tyne Bridge are also within 10 minutes. Central Station is 12 minutes by foot and Central Station is 12 minutes.

AA Lets Gateshead Reviews, Deals & Photos 2025

10/10 Excellent

Joel Crozier

Jan 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Nice and clean with great facilities , quiet spot with good parking and a nice walk over the river on the High Bridge to the city centre

Stayed 2 nights in Jan 2019

6/10 Okay

Craig

Jan 3, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

Stayed 1 night in Dec 2021

2/10 Terrible

Nandi Mabaso

Jun 12, 2021

Stayed 1 night in Jun 2021

2/10 Terrible

Emma

Aug 14, 2020

Disliked: Cleanliness, room comfort

Filthy apartment

This is one of the worst experiences I’ve had with accommodation. Firstly, the accommodation isn’t at the postcode on the listing. They let us know a few hours before our arrival of the actual address after multiple chasing. On the morning we were due to arrive, I received a text from an unknown number. It wasn’t a number mentioned in our booking. They asked us for a deposit which was to be paid by bank transfer. I said I wasn’t happy to do this given this wasn’t mentioned at the time of booking. They agreed we didn’t need to pay if I sent photo ID. After many texts, they finally sent the address. We arrived at the address to find there was no free parking which was stated in the booking. We had to pay to stay in a nearby car park. We went in the apartment and it hasn’t been cleaned. There was what looked like vomit on the loo seat, a sticky spillage on the floor of the kitchen, dirty hobs, part of the sink full of food and not working. Particularly in these times, you’d expect a deep clean but this was not even a basic clean. There was also a lot of damage in the flat with a hole in a door and a door handle coming off the door. We left after ten minutes and stayed somewhere else. The only positive thing I can say is the lady who managed the apartment was apologetic and we received a refund.

Stayed 2 nights in Aug 2020

8/10 Good

Gary

Jun 5, 2020

Liked: Cleanliness, room comfort

Stayed 1 night in Jun 2020

8/10 Good

Gary

Jun 5, 2020

Liked: Cleanliness, room comfort

Stayed 2 nights in Jun 2020

8/10 Good

Gary

Jun 5, 2020

Liked: Cleanliness, room comfort

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Mar 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

went their with my mates, appartment was loads bigger than it looks on the photos. Very clean. Very easy to check in. Parking right outside the house. will 100% be using again

Stayed 1 night in Mar 2020

6/10 Okay

Ceri

Dec 5, 2019

Stayed 1 night in Nov 2019

10/10 Excellent

Adam

Nov 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Aug 13, 2019

Liked: Cleanliness, room comfort

Lovely apartment , very clean and in a good location . However no plug sockets worked in either of the bedrooms nor did the lights in the main bathroom , lounge or kitchen - we had to shower by phone torch light

Stayed 2 nights in Aug 2019

2/10 Terrible

Linda

Jul 26, 2019

Stayed 1 night in Jul 2019

8/10 Good

Ahmed

Jul 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Jul 12, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

BEWARE BOOKING THIS APARTMENT

BEWARE OF BOOKING WITH AA LETS - GOOD IDEA TO READ THIS FIRST. THE ADVERTISEMENT IS MISLEADING What you see is not necessarily what you get. The Company have a number of apartments in the area and you could be placed in any of them. This was explained after the event. We were told of the change of address less than 2 hours before we arrived - so the photographs etc did not apply to where we stayed. No apology, no explanation at the time - just " It`s our system" Advertised as free parking - but no allocated parking so you have to take a chance of Visitor Parking being available in order to ensure that you don`t get an onsite parking ticket if you park in the wrong place. Maintenance Poor, Kitchen cleanliness Poor - the Fridge stank of curry! AA Lets are NOT customer friendly - they do not do what they say they are going to do and do not explain anything unless pushed. One of their contact numbers was answered by a woman who was "8 hours behind" as she is in America and said I was "Lucky to get a response" as she was in bed. This was during office hours in the UK. Oh and don`t expect any response before 10.00am in the morning as nobody will answer even on the day of arrival. Finally, we were given the access code to the Apartment just 3 minutes prior to arrival despite paying well in advance. So don`t expect AA Lets to take you into consideration as a customer - it is ONLY on their terms

Stayed 3 nights in Jul 2019

4/10 Poor

Kenneth

Jul 4, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Some of the basic facilities were not available, like hair dryer, the door to the balcony cannot be locked properly and dishwasher not working. Not able to contact the landlord too.

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Jul 3, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and well maintained. The location is a great, just across the high bridge in Newcastle (10-15 minutes walk city center and main metro station) Five minute walk to Gateshead metro and large grocery store. We stayed in apartment 9, family of four two adults and two teenagers. Communication with the AA was good and helpful. Taxi company had trouble finding the place. Overall a great stay!

Stayed 7 nights in Jun 2019

10/10 Excellent

Robert

Jun 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Jun 19, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Confusing location

The apartment itself was lovely and a great place. We had problem with checking in. We went to the address given but turns out it wasn’t the correct address. So we walked there from the train station and realized this wasn’t the right place, so I had to call the hosts. They had forgotten we were coming that day. I was quickly given an address, but it was a bit inconvenient having to walk to another location with all of our luggage (there were no Uber’s available and no taxis around at the location). Apart from that mishap of location and checking in, the apartment was nice and comfortable.

Stayed 1 night in Jun 2019

8/10 Good

LYNDA

May 17, 2019

Liked: Cleanliness, staff & service

Great location just needs a bit of maintenance

Lovely location and easy stroll to Newcastle itself. The apartment we stayed in looked good initially but the beds were very low and therefore not particularly comfortable. There was no tea towel to dry the pots left for us and the lounge window and door and one of the bedroom doors did not shut properly. It is a shame that it has not been maintained better as it would then have been rated higher.

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

May 3, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Very nice clean apartment. Only issue was the communication on arrival. Felt a bit lost and didnt get access codes until after arriving and trying to find somewhere to park. Explain the parking on the message would help massively :) Otherwise once in the location was perfect. The apartment felt very homey and was clean.

Stayed 1 night in Apr 2019

10/10 Excellent

C M

Apr 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely apartment

Lovely apartment in a great location. Communication was excellent. We stayed here with our daughters ( 3yr and 10yr). Will stay again if we return to the North East.

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Apr 19, 2019

Liked: Staff & service, amenities

Great location . Fantastic facilities . Just signs of wear and tear. Bit of tlc required.

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Mar 20, 2019

Stayed 2 nights in Mar 2019

10/10 Excellent

Lisa

Mar 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid week break

What a gem of a find! Fantastic location for walking into Newcastle. Great self check in and the apartment was spotless. Will certainly be booking again.

Stayed 1 night in Mar 2019

8/10 Good

Steve

Feb 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trip

One night stay for a business visit. Apartment was fairly sparse but clean, warm and well presented. Would probably stay here again.

Stayed 2 nights in Feb 2019

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