“We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with……
“We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with……
“I put on the 'do not disturb' light but the servicer has came inside and cleaned the room without my permission. I feel disappointed for this behavior. Event hough, there is no persoanl belongings lost or not. It's not good feeling in ther services.”
“I put on the 'do not disturb' light but the servicer has came inside and cleaned the room without my permission. I feel disappointed for this behavior. Event hough, there is no persoanl belongings lost or not. It's not good feeling in ther services.”
“The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement:
1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests.
2. Buggy are not frequent
3. No towel to borrow in water park
4. Separate Check-in and check-out queue to shorten the……
“The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement:
1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests.
2. Buggy are not frequent
3. No towel to borrow in water park
4. Separate Check-in and check-out queue to shorten the……