- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It was clean and everything was up to date and beautiful. The staff was incredible. From Alex at the front desk, to the 4 ladies at the concierge desks, to Harold and Luis our beach attendants each one made our stay a memorable one. The staff at both restaurants where we ate breakfast and lunch were friendly and so helpful. The food was great and there was a wide variety of choices, including a delicious breakfast buffet. Each evening they had live music and a complimentary drink on the terrace as we watched the sunset. Through the hotel we booked a snorkeling trip through the Red Sail Sports Tours. It was amazing. Some mornings while walking along the beach we would go in to see other hotels, and even had lunch in one, and drinks in another yet none came close to the wonderful service and property of the Ritz -Carlton. The Ritz has high standards without feeling stuffy.