Norfolk Lodge & Suites, Ascend Hotel Collection

Photo gallery for Norfolk Lodge & Suites, Ascend Hotel Collection

Primary image
Indoor pool
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Norfolk Lodge & Suites, Ascend Hotel Collection

Norfolk Lodge & Suites, Ascend Hotel Collection

3.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
4200 Norfolk Avenue, Norfolk, NE, 68701

Explore the area

  • Popular LocationSunny Meadow Medical Clinic12 min walk
  • Popular LocationNorfolk Arts Center6 min drive
  • Popular LocationAquaVenture10 min drive
  • AirportNorfolk, NE (OFK-Karl Stefan Memorial)10 min drive

Choose dates to view prices

About this area

Norfolk

Located in Norfolk, Norfolk Lodge & Suites, Ascend Hotel Collection is in the city center. Local points of interest include Sunny Meadow Medical Clinic, Norfolk Arts Center, and AquaVenture. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Sunny Meadow Medical Clinic - 12 min walk
  • Norfolk Arts Center - 6 min drive
  • AquaVenture - 10 min drive
  • Fair Play Public Golf Course - 13 min drive
  • Willow Creek State Recreation Area - 17 min drive

Getting around

  • Eppley Field Airport (OMA) - 138 min drive

Restaurants

  • Big Red Keno - 3 min drive
  • Sonic Drive-In - 4 min drive
  • Culver's - 4 min drive
  • Orange Julius - 4 min drive
  • Whiskey Creek Wood Fire Grill - 5 min drive

About this property

Norfolk Lodge & Suites, Ascend Hotel Collection

3-star hotel with 2 restaurants and 24-hour fitness center
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area. All 138 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Room service, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Norfolk Lodge & Suites, Ascend Hotel Collection offers 138 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Mini golf
  • Spa tub
  • Volleyball

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 259 out of 342 reviews
5 - Excellent 76%
Rating 4 - Good. 63 out of 342 reviews
4 - Good 18%
Rating 3 - Okay. 12 out of 342 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 342 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 342 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms; clean public areas ... nice pool - even a mini putt.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022

2/5 Poor

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Crappy Hotel
For being the most expensive hotel in Norfolk,... I was not impressed. Everything seems "on the cheap". You have to ask for room cleaning if you want it??!!! Of course I want it. You Shouldnt have to ask!!. It's what we pay for. There was dirt and dust around the periphery of the bathroom, and hair in the tub!! Gross. And dust behind the side table. Not impressed. I will go elswhere next time. Oh but the lobby looks great and fancy.....not helpful. and the breakfast very limited and gross
Stayed 2 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel I have stayed at.
Did not plan on staying in Norfolk, but due to driving through snow for 4hours we had had it.So decided to stay in Norfolk. So glad we did. This place was excellent. Had a great pool that was heated just right, hot tub, and attached bar and grill. Ate there and had a great meal. The room was better than I have ever stayed in. Had two leather chairs, one of which reclined, a wet bar in the room, table in room that would seat 6, plus a indoor patio attached to the room that overlooked the pool, with a table and two chairs.(fine for us since there were only 2 of us, but it would be nice if there would be more chairs there in case we would have had company.
Stayed 1 night in Feb 2022