Find all hotels by Red Carnation in Northern Europe from $268

"The buffet breakfast was not very well controlled. One family beside me (two parents and three kids) were constantly going back to the buffet and bringing back plates of food that was not eaten. Two hours after I had left the dining room, I encountered the family returning to their room with plates of food. This behaviour should be better controlled. We are all paying for this bad behaviour. "

"There's a convenience store right down the street for any late-night meals needed, and the views of the Tower of London and the Tower Bridge are breathtaking! Will be staying here again."

"Yes everything was lovely!"

"Internet was intermittent room was clean and slow in getting serviced but it’s a big hotel so that’s not unusual. Location was great for all of London attractions shows and even being back to Heathrow was a short walk to the tube and a very quiet train ride right into Heathrow … I’d definite stay there again "

"Ideal for overnight stay. Walking distance to Kings Cross/St Pancras. Rooms modern and compact. Staff efficient and helpful . Bar etc in Lobby. Downside no tea making facilities in the room. Overall excellent value for money."

"A good place to stay if you’re going to a show at Royal Albert Hall ( which we did ) - very convenient short walk. The hotel is next door to Kensington Palace & Gardens as well. We stayed in one of the smaller rooms which was very clean & comfortable on the first floor. We also parked in the underground car park at the hotel. This car park is not designed for large cars ( we were ok as our car is smaller Honda Jazz) but I wouldn’t recommend bringing a bigger car. "

"N/a"

"The staff were incredibly friendly. You can drop your bags off before your check in time, perfect for early morning flights in. "

"The elevators are terrible. Had to wait 15 minutes on several occasions. Some members of staff in leading positions were absolutely terrible to their employees. Yelling at them, in public."