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The Rubens at the Palace

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Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of The Rubens at the Palace

VIP Access

The Rubens at the Palace

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
39 Buckingham Palace Road, London, England, SW1W 0PS

Explore the area

  • Popular LocationBuckingham Palace7 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationBig Ben20 min walk
  • AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighborhood, The Rubens at the Palace is in the city center and near a metro station. Apollo Victoria Theatre and Buckingham Palace are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Buckingham Palace - 7 min walk
  • Green Park - 12 min walk
  • Hyde Park - 13 min walk
  • Westminster Abbey - 15 min walk
  • Big Ben - 20 min walk

Getting around

  • London Victoria Rail Station - 3 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • The English Grill — 1 min walk
  • The Curry Room — 1 min walk
  • Coffee Geek and Friends — 2 min walk
  • Buckingham Coffee Lounge — 2 min walk
  • Tiles Restaurant and Wine Bar — 3 min walk

About this property

The Rubens at the Palace

Luxury London hotel in London City Centre, walk to Apollo Victoria Theatre
This smoke-free hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 161 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and free bottled water.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 63 per night)

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 22.00 per person
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Danish
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

More

  • Living plant wall
  • Renovated entire property - May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
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Business friendly
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Pet friendly
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Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 500 per pet, per stay
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22.00 per person (approximately)
  • Valet parking fee: GBP 63 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 682 out of 995 reviews
5 - Excellent 69%
Rating 4 - Good. 235 out of 995 reviews
4 - Good 24%
Rating 3 - Okay. 58 out of 995 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 995 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 995 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great attention to detail by the team at Rubens
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great customer service and the rooms delightful. Will stay again.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, excellent restaurants and very helpful staff
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking Royal Mews was special
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that is well located. Feel it was slightly overpriced for the size and quality of room. Also I wouldn’t bother paying for a royal mews room it’s just facing a road. Valet parking was great and well priced, staff were very good and truly want to help.
Stayed 1 night in Jul 2021