Northern Mexico Vacations from $837

This property is immaculate from the beautiful entrance to stunning floral courtyard and pool area to pillow like beds. Staff were extremely helpful and the food and drinks were excellent

Staff was Not attentive-especially at Kelly’s bar. Everything was closed by 10pm-

The staff was wonderful. Everyone was friendly. The hotel is kept meticulously clean. Constantly mopping/cleaning by staff. The room was comfortable and clean. The hotel has beautiful grounds - flowers and trees. The food at the a la carte restaurants was very good. The buffet was ok. It could use an upgrade. The weather was perfect and the beach nice, but we will never return to Mazatlan again. At least not to this hotel area. The CONSTANT banging coming from bands from 12:00 - 8:00 every day ruined our vacation. When I say bands I'm talking about I counted at least 50 people playing instruments and singing, all at the same time, on our short beach with microphones and boom boxes so the whole resort could hear. There was no peace. You couldn't sit and hear the ocean. No enjoyment. Then after the bands were done, Joe's Oyster would play music until 4:00 a.m.! Just sad to have everything in one hotel and be ruined by non-stop, LOUD music. If the bands didn't have microphones and boom boxes blaring, and played just for the people in front of them and not the whole resort until 8:00 at night, it would make things so much better.

Beautiful view Very dated rooms. Upgrades would enable staff to clean more effectively. Not to the level of resorts in its category. The grounds are beautiful and well kept, but the rooms have not been. The food was excellent. The buffet was just a buffet, but that's not my preferred choice of food. Well, the other on the property was wonderful. Pool bartenders were awesome.

The ocean view from our room was spectacular. A/C worked well. We did have two days without hot water. One or two lights didn't work, but enough did. The staff was in all areas were excellent.