Regency Inn & Suites

Photo gallery for Regency Inn & Suites

Reception
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Regency Inn & Suites

Regency Inn & Suites

3.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
116 Regency Park, O'Fallon, IL, 62269

Explore the area

  • Popular LocationO'Fallon Family Sports Park9 min walk
  • Popular LocationHSHS St. Elizabeth's Hospital19 min walk
  • Popular LocationSt. Clair Bowl4 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)34 min drive

Choose dates to view prices

About this area

O'Fallon

Regency Inn & Suites is located in O'Fallon. St. Clair County Historical Society and Labor and Industry Museum are cultural highlights, and some of the area's activities can be experienced at St. Clair Bowl and Far Oaks Golf Course. Splash City Family Waterpark and Gateway Fun Park are also worth visiting.

What's nearby

  • O'Fallon Family Sports Park - 9 min walk
  • HSHS St. Elizabeth's Hospital - 19 min walk
  • St. Clair Bowl - 4 min drive
  • St. Claire Square Mall - 5 min drive
  • Far Oaks Golf Course - 8 min drive

Getting around

  • Shiloh-Scott Station - 10 min drive
  • St. Louis Gateway Station - 19 min drive
  • Lambert-St. Louis International Airport (STL) - 34 min drive

Restaurants

  • IHOP — 10 min walk
  • Mungo's — 16 min walk
  • Gia's Pizza — 3 min drive
  • Peel Wood Fire Pizza — 3 min drive
  • Aroy Thai Cuisine — 4 min drive

About this property

Regency Inn & Suites

3-star hotel
At Regency Inn & Suites, you can look forward to a free breakfast buffet, free WiFi, and laundry facilities.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk and free newspapers
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Regency Inn & Suites include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (900 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Renovated entire property - December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Carlson O'Fallon IL
Country Inn Carlson O'Fallon IL
Country Inn Radisson O'Fallon IL
Country Radisson O'Fallon IL
Best Western O'Fallon
Regency Inn & Suites Hotel
Best Western O'Fallon Hotel
Regency Inn & Suites O'Fallon
Regency Inn & Suites Hotel O'Fallon

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 88 out of 373 reviews
5 - Excellent 24%
Rating 4 - Good. 107 out of 373 reviews
4 - Good 29%
Rating 3 - Okay. 61 out of 373 reviews
3 - Okay 16%
Rating 2 - Poor. 46 out of 373 reviews
2 - Poor 12%
Rating 1 - Terrible. 71 out of 373 reviews
1 - Terrible 19%

3.4/5

Cleanliness

3.6/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service
I stayed at Regency Inn for 6 days 3 of those days I was the only guest they had and they treated me badly. The maids were very lazy they did not clean my room when I asked them, front desk employees rude as well. I spoke to Diane the manager about these instances and she was very unprofessional and very argumentative. She told me we don't have a corporate office so I had nobody to complain to about her.
Stayed 7 nights in Nov 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was empty. Nobody was staying at this hotel....even though when booking through expedia they claimed only "2 rooms left ". It was not clean and the breakfast was not a breakfast. It makes sense considering the had no guest. Literally a handful of people it was odd and creepy.
Stayed 1 night in Oct 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dirty. The room smelled. Staff was in back office mostly.
Stayed 2 nights in Oct 2021

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021