Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Photo gallery for Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Featured Image
Pool
Balcony
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2419 Castro Valley Blvd, Castro Valley, CA, 94546

Explore the area

  • Popular LocationJoaquin Miller Park14 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)16 min drive
  • Popular LocationJack London Square24 min drive
  • Popular LocationDon Edwards San Francisco Bay National Wildlife Refuge27 min drive

Choose dates to view prices

About this area

Castro Valley

Located in Castro Valley, Holiday Inn Express Castro Valley - East Bay, an IHG Hotel is in the city center and near the airport. Golden Tee Golfland and Oakland Zoo are local attractions and those in the mood for shopping can visit Southland Mall and Union Landing. Looking to enjoy an event or a game while in town? See what's happening at RingCentral Coliseum or Oracle Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Golden Tee Golfland - 3 min walk
  • Hayward Japanese Gardens - 3 min drive
  • Joaquin Miller Park - 14 min drive
  • Jack London Square - 24 min drive
  • Don Edwards San Francisco Bay National Wildlife Refuge - 27 min drive

Getting around

  • Castro Valley Station - 1 min drive
  • Coliseum Station - 10 min drive
  • Oakland Intl. Airport (OAK) - 16 min drive

Restaurants

  • Cafe 4 — 6 min walk
  • Lucca's Italian Delicatessen — 12 min walk
  • Lime Leaf Thai — 16 min walk
  • Chipotle — 17 min walk
  • Don Jose's Mexican Restaurant — 18 min walk

About this property

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Hotel in Castro Valley with free breakfast and business center
Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and multilingual staff. All 54 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and refrigerators.
Holiday Inn Express Castro Valley - East Bay, an IHG Hotel offers 54 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Castro Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Suites Hotel Castro Valley
Holiday Inn Express Castro Valley East Bay Hotel
Holiday Inn Express Castro Valley East Bay
Holiday Inn Express Castro Valley - East Bay, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 188 out of 336 reviews
5 - Excellent 56%
Rating 4 - Good. 126 out of 336 reviews
4 - Good 38%
Rating 3 - Okay. 9 out of 336 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 336 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 336 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional, courteous, prompt and super clean
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book, available, great customer service, gym was open and not crowded.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good specially the filipina in the front desk. Very polite and explain every details we need to know. Thank you
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and customer oriented staff. Will book again. Easy access and parking. Good breakfast.
Stayed 4 nights in Aug 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Jul 2021