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Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

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Primary image
Balcony
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Standard Room | Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

2.5 star property

4.5/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
Map
2419 Castro Valley Blvd, Castro Valley, CA, 94546

Explore the area

  • Popular LocationGolden Tee Golfland3 min walk
  • Popular LocationHayward Japanese Gardens7 min drive
  • Popular LocationHayward City Hall10 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)17 min drive

Room options

About this area

Castro Valley

Located in Castro Valley, Holiday Inn Express Castro Valley - East Bay, an IHG Hotel is in the city center and near the airport. Golden Tee Golfland and Oakland Zoo are local attractions and those in the mood for shopping can visit Southland Mall and Union Landing. Looking to enjoy an event or a game while in town? See what's happening at Oracle Arena or RingCentral Coliseum. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Golden Tee Golfland - 3 min walk
  • Hayward Japanese Gardens - 7 min drive
  • Alex Giualini Plaza Park - 9 min drive
  • Hayward City Hall - 10 min drive
  • Southland Mall - 14 min drive

Getting around

  • Castro Valley Station - 1 min drive
  • Pleasanton Station - 16 min drive
  • Oakland Intl. Airport (OAK) - 17 min drive

Restaurants

  • Denica's - 7 min walk
  • Lucca's Italian Delicatessen - 12 min walk
  • Portales Taqueria - 12 min walk
  • Aroma - Cuisine of India - 17 min walk
  • Doug's Place - 19 min walk

About this property

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Hotel in the city center
You can look forward to free breakfast, a terrace, and a garden at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, multilingual staff, and a 24-hour front desk
  • Smoke-free premises, an elevator, and free newspapers
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All guestrooms at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing
  • Window screens

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 60

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 5 2022 to December 31 2022 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Suites Hotel Castro Valley
Holiday Inn Express Castro Valley East Bay Hotel
Holiday Inn Express Castro Valley East Bay
Holiday Inn Express Castro Valley - East Bay, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express Castro Valley - East Bay, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel on Oct 7, 2022 start from $159.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Castro Valley - East Bay, an IHG Hotel located?

Located in the heart of Castro Valley, this hotel is within a 15-minute walk of Golden Tee Golfland and Eden Medical Center. Hayward Japanese Gardens and Hayward City Hall are also within 3 mi (5 km). Castro Valley Station is 23 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Express Castro Valley - East Bay, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Castro Valley - East Bay, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Castro Valley - East Bay, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 248 out of 415 reviews
5 - Excellent 60%
Rating 4 - Good. 140 out of 415 reviews
4 - Good 34%
Rating 3 - Okay. 12 out of 415 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 415 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 415 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Rick
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was there for a funeral. The room was comfortable and quiet. The breakfast was better than typical with a new fresh pancake machine.
Stayed 1 night in Sep 2022

5/5 Excellent

Lino
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean and affordable . Staff was very helpful
Stayed 1 night in Sep 2022

5/5 Excellent

Marlena
Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay !
Stayed 2 nights in Aug 2022

3/5 Okay

Kristin
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is clean and quiet. Fine place to stop off and rest but would not want to stay very long. The housekeeping services were a joke. Companies need to stop using COVID as an excuse to stop providing service. We called for more towels because they left use two for five guest. Property staff told us to bring our spiked towels first. What!? Really inconsiderate.
Stayed 2 nights in Jul 2022

5/5 Excellent

Amir
Stayed 1 night in Jun 2022

5/5 Excellent

Bradley
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was uniformly helpful and friendly.
Stayed 2 nights in Jun 2022

5/5 Excellent

Audrey
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

5/5 Excellent

Roger
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most of the time I stayed at Holiday Inn Express Hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Alan, HAYWARD
Stayed 2 nights in Jun 2022

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and clean hotel, staff are friendly and helpful.
Stayed 1 night in Jun 2022