Oldtown Salinas Vacations from $721

Amazing balcony view, clean rooms. Beautiful breathtaking property ocean views. This is my favorite vacation stay I have ever experienced. Jacuzzi overlooking the ocean on a hill.

The room was great and everything else. But the room above us has been loud with the kids jumping and running around early mornibg ab late evenings. But because the quiet hours were only from 10 pm to 7 am, it didn't really matter if you complain abouyt

Staff friendly when you get them, but seems to be light on staff for shuttles, room service and general inquiries. Also do not stock mini fridge which seems odd now a a days. Landed and to get water sent to room would have taken 1hr 45mins. Online order/scheduling, no one would pick up phone… they also gave another family our room so had a little surprise when we were getting ready.. beautiful property but a lot of low hanging fruit to be a great one

Location. Friendly staff. Coffee was really good.

The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter.