CoCo Key Hotel and Water Resort 

Photo gallery for CoCo Key Hotel and Water Resort 

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Water Park
Water Park
3 outdoor pools, sun loungers
In-room safe, desk, iron/ironing board, free WiFi

Overview of CoCo Key Hotel and Water Resort 

CoCo Key Hotel and Water Resort 

3 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
7400 International Dr, Orlando, FL, 32819

Explore the area

  • Popular LocationDisney Springs®11 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)19 min drive
  • Popular LocationWalt Disney World®19 min drive
  • Popular LocationMagic Kingdom® Park19 min drive

Choose dates to view prices

About this area

Orlando

In the entertainment district and near theme parks, CoCo Key Hotel and Water Resort  is in an area with good shopping. Florida Mall and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal Orlando Resort. Traveling with kids? Don't miss Epcot® and Walt Disney World®.

What's nearby

  • The Wheel at ICON Park™ - 17 min walk
  • Universal’s Volcano Bay - 4 min drive
  • Disney Springs® - 11 min drive
  • Walt Disney World® - 19 min drive
  • Magic Kingdom® Park - 19 min drive

Restaurants

  • Tradewinds — 1 min walk
  • Calalloo Grill — 1 min walk
  • Denny's — 4 min walk
  • IHOP — 4 min walk
  • World Cafe — 6 min walk

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 19 min drive

About this property

CoCo Key Hotel and Water Resort 

3-star hotel in the entertainment district
Close to Universal’s Volcano Bay and Madame Tussauds, CoCo Key Hotel and Water Resort  provides free water park access, free WiFi, and a hot tub. Enjoy American cuisine and more at the two onsite restaurants.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Express check-out, meeting rooms, and luggage storage
  • Guest reviews speak well of the family-friendly amenities, helpful staff, and proximity to shopping
Room features
All guestrooms at CoCo Key Hotel and Water Resort  offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and room service. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch HDTVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 12.95 for adults and USD 4.95 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 32.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa tub access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 4.95 for children (approximately)
  • Self parking fee: USD 10 per night (in/out privileges)
  • Valet parking fee: USD 15 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

CoCo Key Hotel & Water Resort-Orlando
CoCo Key Hotel Resort-Orlando
CoCo Key Resort-Orlando
CoCo Key Water Hotel
CoCo Key Water Resort-Orlando
CoCo Resort-Orlando
CoCo Water Resort-Orlando
Hotel CoCo Key Resort-Orlando
Key Resort-Orlando
Water Resort-Orlando
CoCo Key Hotel Water Resort-Orlando
CoCo Key Hotel Water
CoCo Key Hotel Water Resort Orlando
Coco Key And Water Orlando
CoCo Key Hotel Water Resort Orlando
CoCo Key Hotel and Water Resort  Hotel
CoCo Key Hotel and Water Resort  Orlando
CoCo Key Hotel and Water Resort  Hotel Orlando

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 412 out of 1387 reviews
5 - Excellent 30%
Rating 4 - Good. 310 out of 1387 reviews
4 - Good 22%
Rating 3 - Okay. 260 out of 1387 reviews
3 - Okay 19%
Rating 2 - Poor. 184 out of 1387 reviews
2 - Poor 13%
Rating 1 - Terrible. 221 out of 1387 reviews
1 - Terrible 16%

3.2/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We loved the water park but hated the resort itself. The first room we were in there was cockroaches in our fridge. I complained, they switched us to a separate building in a new room. The air conditioning in both rooms hardly worked. We had to have maintenance come out. Then in the second room there were more cockroaches. It was disgusting. We slid the beds away from the wall and it was clear to see they hardly ever clean under them. The bed sheets were stained a yellow color. Over all would NEVER stay again, I’d just buy tickets to the water park.
Stayed 4 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was amazing experience one that my children will speak about for years to come. Between the great front desk service (Will) and Arcade Host ((Eddie) whom held game events with the children and their family’s. Eddie the arcade host made a great time into a Superb time. Considering it was the holiday and Chaotic the staff made us feel extremely welcome .
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do a birthday party 2 year ago and I love it. My kid even more. But what really impressed me this year was the higher price. I try to do it again and everything change! More expensive and less option to do! Thats the only think!!! If you guys fixed and put like years ago I will do all my three kids birthday in there, cause they love it a lot!!!
Stayed 2 nights in Nov 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the property and were put on the 2nd floor. I asked where the elevator is located and they don’t have one. Lugging luggage up stairs is unsafe and very inconvenient. Arrived at the room and the door handle was half off. Took a few minutes to get into the room as it wouldn’t open. Asked a worker about it and they said jiggle the handle and pull up and it should work. Clearly they know about this problem… Once inside, saw bugs, some lights didn’t work, looked dirty, heater vents were broke and the safe wasn’t even bolted down. What is the point of a safe if you can walk off with it? Waterpark was okay, but staff were not friendly and not helpful. When we headed back to our room, many people outside smoking weed and watching our every move. They made comments and just made us feel unsafe. We ended up leaving and filing a complaint. Don’t recommend this hotel to anyone!!!
Stayed 2 nights in Nov 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting HOTEL. DO NOT STAY AT THIS HOTEL. THE PICTURES OF THE ROOMS ARE NOTHING LIKE IN REAL PERSON. THE FURNITURE IS OLD AND THE ROOMS ARE DISGUSTING. MY BED SHEETS HAD BLOOD STEINS ON IT , THE AIR CONDITIONING SYSTEM ALSO HAD BLOOD ON IT. I CALLED FRONT DESK AT 1AM WHEN I GOT BACK TO MY ROOM AND LAID MY NEWBORN AND MY SON ON THE BED AND SAW THE BLOOD ON IT. FRONT DESK RECEPTIONIST ONLY OFFERED ME NEW SHEETS OR A ROOM MOVE AS IF THAT WAS DOING ME A FAVOR, SECURITY (ANTHONY ) WENT TO MY ROOM AND SAW THE BLOOD. I WENT TO THE FRONT DESK AND COMPLAINED TO RECEPTIONIST AND ALL HE OFFERED WAS A REFUND OF $75 WHEN I PAID $384 FOR 2 NIGHTS. I TOLD HIM I WAS NOT OK WITH THAT AND I WANTED THE ROOM TO BE FULLY COMPENSATED, HE PROCEEDED TO GIVING ME A REFUND OF $185. I HAD TO GO ROOM SEARCH WITH THE SECURITY BY THAT TIME IT WAS ALMOST 3AM. NEXT MORNING I WENT TO COMPLAIN TO THE FRONT DESK MANAGER GEORGE , I SHOWED HIM THE PICTURES AND HES ANSWER WAS, THATS NOT BLOOD THATS KETCHUP. GEORGE WAS VERY RUDE AND WAS A JOKE OF A MANAGER. IF YOU WANT YOUR ROOM TO BE CLEANED YOU HAVE TO ASK HOUSEKEEPING TO CLEAN IT, ON THE SECOND DAY I ASKED HOUSEKEEPING SUPERVISOR TO MAKE SURE MY ROOM GOT CLEAN. WE CAME BACK LATER THAT NIGHT AND THE ROOM WAS DIRTY. ONCE AGAIN I WENT DOWN TO THE FRONT DESK TO COMPLAIN AND THE RECEPTIONIST DIDNT HAVE AN ANSWER OTHER THEN TO GO BACK IN THE MORNING AND TALK TO THE MANAGER. JOHANA OPERATION MANAGER WAS NO HELP. HOTEL OVERALL IS DIRTY AND HORRIBLE.
Stayed 2 nights in Nov 2021