Wyndham Lake Buena Vista Disney Springs® Resort Area

The hotel was very clean and well maintained. It smells wonderful as soon as you walk in. The bar area is great, the gift shop is well stocked, and the business center is great as well. I had a problem with the restaurant on the second floor one night for dinner. The sign says that it is open until 10:00 for dinner. I went there at 9:30 for dinner on a Wednesdays night, and it was closed. This was disappointing. Apart from that, my four day stay was very pleasant, and very enjoyable.

The shower dripped and the a/c made banging noises all night

First, the good. Location, location, location. Best spot to walk to Disney Springs. Super convenient and easy stroll. Felt safe walking by myself at night. We had a skytower room with a Disney view. Nice room, but a little too small for 2 adults and 2 children/ would be perfect for 2 adults. The king bed was very comfortable . The Disney view was nice and the room was nicely decorated. There was a strange fan blowing all the time-got used to it after a short while. No Bathroom exhaust fan. Don't know why. Housekeeping was great, unobtrusive and very friendly. The bad part was the pool area-VERY disappointing!!! They provide no pool service while loud construction is going on at he pool bar/ restaurant. If you want service-good luck! Had to trek through the hotel, dripping wet and get our own food and drinks---grrrrr…. They did provide a food truck with a limited menu, but the chicken tenders provided some much needed protein and was pretty good. This one important point really put the damper on our vacation/ all the literature and on line marketing leads one to believe they will provide a magical pool service---this is simply not true and complaining to the front desk did nothing. My advice, would be to stay elsewhere until the construction is completed. We thoroughly enjoyed the Hilton Bonnet Creek in the past/ much better experience.