6/10 Okay
Brad
Traveled with partner
Aug 30, 2024
Liked: Cleanliness
Conveinently located to Disney springs, but hotel is noisy, some staff were great (check-in and cleaning staff, pool staff were very friendly) staff on 1st floor cafe area were not friendly. If you’re that unhappy with your work then look elsewhere for employment. It’s ok too work and be friendly and polite. I know understand other guests can be demanding and rude but that doesn’t mean the rest of the guests are. Other guests in the rooms around us were very loud especially at night after 11 and early morning. Front desk, pool bar and cleaning staff were great. No matter when during the day they were always friendly to speak with. Your breakfast is too expensive for portions sizes and not done well. If you changed the menu to offer more and had better prices I’d be happy to spend money for great food and variety instead of seeking places at Disney springs. Hotel has potential but disappointed once there in person. I just expected more with a Hilton brand.
Brad
Stayed 7 nights in Aug 2024