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Overview of Hilton Orlando Buena Vista Palace - Disney Springs® Area

Photo gallery

2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
View from Room

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.
Happy face icon
My daughter and I go to Orlando every year for her birthday. We have found this property perfect for us for these reasons, the easiest access to Lake Buena Vista shops and restaurants. Nice coach transportation to all Disney Parks. The lazy river is so much fun after a long day at the parks.

Popular amenities

  • Pool
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationDisney Springs®3 min drive
    Popular LocationDisney's Typhoon Lagoon Water Park3 min drive
    Popular LocationEpcot®11 min drive
    AirportOrlando, FL (MCO-Orlando Intl.)24 min drive
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  • Room, 2 Queen Beds, Resort View

    3.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Resort View
  • Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)
  • Room, 2 Queen Beds (Disney Springs View)

    4.1/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Disney Springs View)
  • Room, 2 Queen Beds (Epcot View)

    3.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Epcot View)
  • Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 797 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Tower

    Room amenities

    • 797 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Tower
  • Suite, 1 Bedroom

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom
  • Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)
  • Suite, 1 King Bed (Island)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed (Island)
  • Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)
  • Presidential Suite, 1 Bedroom

    Room amenities

    • 1798 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 Twin Bed, Tower (Parlor)

    Room amenities

    • 797 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsSuite, 1 Twin Bed, Tower (Parlor)
  • Penthouse, 1 Bedroom, Pool View

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsPenthouse, 1 Bedroom, Pool View
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 797 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 1 King Bed, Resort View

    3.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Resort View
  • Suite, 1 Bedroom (1 KING BED AND PARLOR)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom (1 KING BED AND PARLOR)
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

    3.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)
  • Room, 2 Queen Beds, Pool View

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Pool View
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Room, 1 King Bed (Disney Springs View)

    4.3/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Disney Springs View)
  • Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

    Room amenities

    • Sleeps 8
    • 1 King Bed
    More detailsSuite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)
  • Room, 1 King Bed (Epcot View)

    3.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Epcot View)
  • Room, 2 Queen Beds (Roll-in Shower)

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Roll-in Shower)
  • Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 800 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 800 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom

    Room amenities

    • 800 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom, Pool View (Island)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 1 Bedroom, Pool View (Island)
  • Deluxe Suite, 2 Bedrooms, Tower

    Room amenities

    • 1650 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsDeluxe Suite, 2 Bedrooms, Tower

About this area

Lake Buena Vista

Located in Lake Buena Vista, Hilton Orlando Buena Vista Palace - Disney Springs® Area is connected to a shopping center. Disney Springs® and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Typhoon Lagoon Water Park and Epcot®. Disney's Hollywood Studios® and SeaWorld® Orlando are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Lake Buena Vista travel guide
Popular Location

What's nearby

  • Disney Springs® - 3 min drive
  • Disney's Typhoon Lagoon Water Park - 3 min drive
  • Disney's Boardwalk - 7 min drive
  • Epcot® - 11 min drive
  • Disney's Hollywood Studios® - 20 min drive

Getting around

  • Orlando Station - 21 min drive
  • AirportOrlando Intl. Airport (MCO) - 24 min drive

Restaurants

  • LETTERPRESS — 1 min walk
  • SHADES — 1 min walk
  • Wolfgang Puck Express — 8 min walk
  • Earl of Sandwich — 9 min walk
  • Ghirardelli Chocolate Shop and Soda Fountain — 10 min walk

About this property

Hilton Orlando Buena Vista Palace - Disney Springs® Area

Art Deco resort connected to a shopping center in Lake Buena Vista with 5 restaurants
5 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this smoke-free resort. A theme park shuttle is free. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite. All 1011 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and premium bedding.
Hilton Orlando Buena Vista Palace - Disney Springs® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 50-inch LCD televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Free theme park shuttle

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10-30 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dry cleaning service
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 19 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 (rates may vary)
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
Hilton Orlando Palace Disney Springs Area

Frequently asked questions

Can I cancel my reservation for free at Hilton Orlando Buena Vista Palace - Disney Springs® Area and receive a full refund?
Yes, Hilton Orlando Buena Vista Palace - Disney Springs® Area offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Orlando Buena Vista Palace - Disney Springs® Area cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Orlando Buena Vista Palace - Disney Springs® Area have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.
Is Hilton Orlando Buena Vista Palace - Disney Springs® Area pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Self parking is available for USD 22 per day. Valet parking is available for USD 30 per day.
What time is check-in at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hilton Orlando Buena Vista Palace - Disney Springs® Area?
Check-out is at 11:00 AM.
Where is Hilton Orlando Buena Vista Palace - Disney Springs® Area located?
Situated in Lake Buena Vista, this resort is within 1 mi (2 km) of Disney Springs® and Disney's Typhoon Lagoon Water Park. Orlando Vineland Premium Outlets and Epcot® are also within 6 mi (10 km).
3.9
Good
5 - Excellent
687
4 - Good
521
3 - Okay
248
2 - Poor
150
1 - Terrible
111

4.0/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I go to Orlando every year for her birthday. We have found this property perfect for us for these reasons, the easiest access to Lake Buena Vista shops and restaurants. Nice coach transportation to all Disney Parks. The lazy river is so much fun after a long day at the parks.
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance of Disney Springs. The first room we were assigned had a terrible view of a rooftop. We were able to upgrade to a pool and Disney Springs view and it was much better. Overall the hotel is very nice.
Stayed 2 nights in Oct 2020

1/5 Terrible

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made this reservation in May....get to the hotel and it has been closed since March due to COVID. How and why was I able to make a reservation and even sent a reminder when the hotel was closed? We go to Orlando and have NO hotel room! Extremely frustrating and totally stressed out! HORRIBLE experience!
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, room comfort
A bit underwhelmed
Very spacious rooms, centrally located very close to Disney Springs (literally across the street). Wish rooms (specifically carpet) would have been cleaner and more up kept (bathroom fixtures, overall condition of room) when labeled a Disney property. Walkway is close to the hotel, but is a decent walk, with small kids is just about not worth it due to the distance etc, especially when hot. Their marketplace has pretty much everything you could ask for, althought it's extremely over-priced. Pool area and restaurant seem to be the feature, although my trip wasn't a pool style trip so we didn't capitalize on that. Parking is a bit of a pain as well, no real signs that tell you where to go, the biggest of the parking areas forces you to walk in to the Hotel through their convention center which is odd. All in all, a decent stay, would I stay again, probably not.
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2nd room was nice. First room had a view of the rooftop, was supposed to be of the resort, found 2 big cockroaches. Next was awesome with great view and clean. Staff was very friendly.
Stayed 1 night in Oct 2020

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