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Fiesta Inn Pachuca Gran Patio

Photo gallery for Fiesta Inn Pachuca Gran Patio

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Fiesta Inn Pachuca Gran Patio

VIP Access

Fiesta Inn Pachuca Gran Patio

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Boulevard Luis Donaldo Colosio 2009, Ex-Hacienda de Coscotitlán, Pachuca, HGO, 42064

Explore the area

  • Popular LocationGalerias Pachuca Mall16 min walk
  • Popular LocationMuseo de Medicina Laboral27 min drive
  • Popular LocationTuzoofari Zoo39 min drive
  • AirportSanta Lucía, Mexico (NLU-Felipe Ángeles Intl.)61 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Pachuca

Fiesta Inn Pachuca Gran Patio is located in Pachuca. Monumental Clock of Pachuca and Independence Square are notable landmarks and Mundo Futbol Interactive Center is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Hidalgo Stadium, or consider Auditorium Gota de Plata for a night out.
Visit our Pachuca travel guideOpens in a new window
Map

What's nearby

  • Galerias Pachuca Mall - 16 min walk
  • Hidalgo Stadium - 7 min drive
  • David Ben Gurion Park - 8 min drive
  • Museo de Medicina Laboral - 27 min drive
  • Tuzoofari Zoo - 39 min drive

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive

Restaurants

  • Peter Piper Pizza - 7 min walk
  • Wing's Army - 11 min walk
  • El Parador de San Javier - 11 min walk
  • Alimentari - 18 min walk
  • Mucca - 18 min walk

About this property

Fiesta Inn Pachuca Gran Patio

3.5-star eco-friendly hotel near Galerias Pachuca Mall
An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Fiesta Inn Pachuca Gran Patio offers 156 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Pachuca hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Self parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: USD 13.10 for adults and USD 6.81 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • La Isla

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

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Pachuca
Pachuca
Guest rating 4.5+
Guest rating 4.5+
3 star
3 star
Hotel
Hotel
Business friendly
Business friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.10 for adults and USD 6.81 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fiesta Inn Gran Patio
Fiesta Pachuca Gran Patio
Fiesta Gran Patio
Fiesta Inn Pachuca Gran Patio Hotel
Fiesta Inn Pachuca Gran Patio Pachuca
Fiesta Inn Pachuca Gran Patio Hotel Pachuca

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 363 out of 547 reviews
5 - Excellent 66%
Rating 4 - Good. 141 out of 547 reviews
4 - Good 26%
Rating 3 - Okay. 26 out of 547 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 547 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 547 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
It was an excellent stay and the food was excellent!
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente por parte de todos los empleados
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff did not allow us to check in when we arrived at 4pm. They were questioning our service dog even with all his papers and his medical alert cards. They took roughly 20 minutes or more to review his documents. Then asked us to come back later because they wanted to have us in a room away from others. This hotel has 2 dogs on their home page stating dog friendly and when I selected SERVICE DOG on Expedia, this hotel came up as an option. We were also threatened if he barked we would be kicked out. We were also told to take the service elevator and not the guest elevator. The hotel staff was awful and very disrespectful. The lady who cleaned our room was really wonderful and we tipped her. We had one meal there which was awful and we did not get a discount that was offered on Expedia. We also did not receive the platinum reward as they stated they didn’t know what it was. The area’s outside the hotel was full of trash and stray animals.
Stayed 4 nights in Apr 2022

2/5 Poor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend this Hotel if you are traveling with children. There is no fridge or microwave. I booked a JR Suite and a standard room. Disappointed. The JR Suite had a small couch enough for maybe 2 small people and a cheap table that broke as soon as I laid my purse. The room key did not work, we had to constantly go to the lobby to get new keys. The pool area was closed due to "COVID". We wanted a quiet space to hang out with my family without having to leave the hotel, we tried the hotel restaurant, but it was too crowed and the cafe area was uncomfortable. We had to stay in our suite. I was told there were no cribs available for my baby. The room looked clean but the floors were dirty. The food at the restaurant was OK, but expected better for the price we paid. Room service ends at 11pm and there is no ice. We had to call for ice every time. I will not book this hotel if I new this beforehand. The area is OK, there's stores and shopping nearby. If you are just looking for a clean place to sleep, there are less expensive options around.
Stayed 2 nights in Feb 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near stores and restaurants.
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, room comfort
La alberca no está en servicio. Decepcionante
Reservé el hotel por la alberca y resulta que no estaba en funcionamiento, deberían avisarlo, más siendo que la foto principal del hotel es justo su alberca. El check in fue complicado.
Stayed 1 night in Dec 2021

4/5 Good

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Best shower ever!
The best shower I’ve ever had!
Stayed 1 night in Nov 2021