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Casa Basalto

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Deluxe Double Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated
Deluxe Double Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated
Deluxe Double Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated
Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of Casa Basalto

Casa Basalto

3.5-star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

Explore the area

  • Popular LocationInternational Soccer Hall of Fame3 min walk
  • Popular LocationGalerias Pachuca Mall5 min walk
  • Popular LocationDavid Ben Gurion Park9 min walk
  • AirportSanta Lucía, Mexico (NLU-Felipe Ángeles Intl.)60 min drive

Room options

About this area

Pachuca

Located in Pachuca, Casa Basalto is in a shopping district and near the boardwalk. Shoppers can check out Galerias Pachuca Mall, while everyone can enjoy the natural beauty of David Ben Gurion Park and El Chico National Park. Consider Auditorium Gota de Plata for a night out, and don't miss Tuzoofari Zoo, a top local attraction. Be sure not to miss outdoor adventures like hiking/biking trails, ecotours, and ziplining.
Visit our Pachuca travel guideOpens in a new window
Map

What's nearby

  • International Soccer Hall of Fame - 3 min walk
  • Mundo Futbol Interactive Center - 4 min walk
  • Galerias Pachuca Mall - 5 min walk
  • David Ben Gurion Park - 9 min walk
  • Auditorium Gota de Plata - 9 min walk

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive

Restaurants

  • Puerto del Bife - 18 min walk
  • Man Pau - 19 min walk
  • Cabo Grill - 20 min walk
  • Wing's Army - 3 min drive
  • Las Acamayas - 4 min drive

About this property

Casa Basalto

3.5-star hotel in a shopping district
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Casa Basalto. The onsite restaurant, Dolina, features Mexican cuisine and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), a TV in the lobby, and express check-out
  • Tour/ticket assistance, a 24-hour front desk, and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casa Basalto boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 110 for adults and MXN 110 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Dolina

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: MXN 110 for adults and MXN 110 for children (approximately)
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Is Casa Basalto pet-friendly?

Yes, this hotel allows pets (limit 1 per room). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Casa Basalto?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Casa Basalto on Oct 6, 2022 start from $58.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Basalto?

Self parking is free at this property.

What time is check-in at Casa Basalto?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Casa Basalto?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Basalto located?

Situated in a shopping district, this hotel is within a 10-minute walk of Galerias Pachuca Mall, David Ben Gurion Park, and Auditorium Gota de Plata. Hidalgo Stadium and El Rehilete Museum are also within 2 mi (3 km).

Can I cancel my reservation for free at Casa Basalto and receive a full refund?

Yes, Casa Basalto offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Basalto cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 93 out of 150 reviews
5 - Excellent 62%
Rating 4 - Good. 42 out of 150 reviews
4 - Good 28%
Rating 3 - Okay. 10 out of 150 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 150 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 150 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

5/5 Excellent

Jennifer
Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice Botique, very clean and modern. We enjoyed our stay and loved that they were dog friendly. They have a great well kept grass area right put front for dogs.
Stayed 1 night in Apr 2022

4/5 Good

JUAN
Stayed 2 nights in Jan 2022

4/5 Good

maria
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The restaurant
Stayed 1 night in Dec 2021

5/5 Excellent

Víctor
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 3 nights in Oct 2021

3/5 Okay

Verified traveler
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Detrás del bote de basura, así como en otros puntos específicos, había basuritas (pedazo de galleta o papel pequeño), denotando que no mueven cosas para barrer, o de plano no lo hacen antes de cada estancia. En temas de acústica, se escucha TODO lo que sucede en otras habitaciones o el escándalo de la gente pasando por el pasillo/escalera. Está bonito el hotel y en zona bien; tengan cuidado con esos detalles muy importantes y los huéspedes se los agradecerán.
Stayed 1 night in Aug 2021

3/5 Okay

Verified traveler
Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, tiene muy buena ubicación y las habitaciones son amplias, todo muy limpio. Me gusta que sea pet friendly pero hubo un incidente con mi perrito ya que tienen un pitbull suelto en la recepción y se le fue encima, afortunadamente no pasó a mayores pero me lleve un gran susto y por seguridad y tranquilidad de los clientes y otros perros no deben tener ese perro suelto aunque “no haga nada”. Espero lo consideren porque a muchas personas nos dan miedo esos perros y pueden ocasionar un accidente en cuestión de segundos.
Stayed 1 night in Jun 2021

5/5 Excellent

Mitch, San Dieho
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, modern (appears to be new). Overall a nice hotel for reasonable price!
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 2 nights in May 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah
Stayed 2 nights in Jul 2018