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Hotel Emily

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Primary image
View from room
In-room dining
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hotel Emily

Hotel Emily

3.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

Explore the area

  • Popular LocationIndependence Square1 min walk
  • Popular LocationMonumental Clock of Pachuca2 min walk
  • Popular LocationTuzoofari Zoo43 min drive

Choose dates to view prices

About this area

Pachuca

Located in Pachuca, Hotel Emily is in the city center. Mineria Museum and Historical Archive and Museo de Sitio Mina la Dificultad are local landmarks, and the area's natural beauty can be seen at El Chico National Park and Barranca de Metztilan Biosphere Reserve. Consider Auditorium Gota de Plata for a night out or Mundo Futbol Interactive Center if you're traveling with kids. Guests appreciate the hotel's central location.
Visit our Pachuca travel guideOpens in a new window
Map

What's nearby

  • Independence Square - 1 min walk
  • Monumental Clock of Pachuca - 2 min walk
  • Mineria Museum and Historical Archive - 3 min walk
  • Hidalgo Theater - 8 min walk
  • Tuzoofari Zoo - 43 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 67 min drive

About this property

Hotel Emily

Family-friendly hotel with free valet parking and fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel Emily offers 69 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pachuca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 130 for adults and MXN 70 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Restaurante Chips

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MXN 100 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 130 for adults and MXN 70 for children (approximately)
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 154 out of 311 reviews
5 - Excellent 50%
Rating 4 - Good. 120 out of 311 reviews
4 - Good 39%
Rating 3 - Okay. 25 out of 311 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 311 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 311 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is Wonderful! Location is great! If you want to go out to the malls and Estadio Hidalgo it is easy to get there by taxi. If you come to Pachuca! You and your family need to come here if you want to have a good time. Chip’s is the restaurant hotel located in the lobby. Great Food and great service! The staff from Emily hotel and Chips’s restaurant are amazing they go above and beyond to make you feel good and confortable. At the front desk, they can help you organize a trip to Grutas de Tolantongo! This place is wonderful you need to visit this place. It is like paradise. Overall, this hotel is amazing you will have a great time! Price is affordable! And the services that they offer are wonderful especially the trip to Grutas de Tolantongo! You deserve to have this experience! Visit Pachuca and stay at this hotel! I really recommend it!
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Nice room. Restaurant on premises. Parking for free on premises.
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and centrally located
nice location in front of the clock towner. Large rooms and has a restaurant on premises
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, and good restaurant. I enjoyed my stay.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion en el mismo centro de Pachuca cerca de lugares turisticos.
Stayed 1 night in Jan 2021