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Overview of Hotel Emily

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View from Room
In-Room Dining
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Hotel Emily

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationIndependence Square2 min walk
    Popular LocationMonumental Clock of Pachuca2 min walk
    Popular LocationHidalgo Theater13 min walk

Choose dates to view prices

Suite

4.3/5 guest room rating
  • 10 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Standard Double Room

4.5/5 guest room rating
  • 10 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

4.9/5 guest room rating
  • 10 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Suite

No guest room rating
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Single Room Standard

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Double Room Standard

No guest room rating
  • Sleeps 4
  • 2 Double Beds

About this area

Pachuca

Located in Pachuca, Hotel Emily is in the city center. Plaza Q Mall and Galerias Pachuca Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Chico National Park and David Ben Gurion Park. Consider Auditorium Gota de Plata for a night out or El Rehilete Museum if you're traveling with kids. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Independence Square - 2 min walk
  • Monumental Clock of Pachuca - 2 min walk
  • Mineria Museum and Historical Archive - 2 min walk
  • National Photography Museum - 9 min walk
  • Hidalgo Theater - 13 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 67 min drive

Restaurants

  • Restaurante Chips — 1 min walk
  • Benjie's — 8 min walk
  • Coffee Park — 9 min walk
  • La Casa del Pibe — 12 min walk
  • Sotero Cocina De Oficio — 14 min walk

About this property

Hotel Emily

3.5-star family-friendly hotel, walk to Monumental Clock of Pachuca
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, conference space, and concierge services. All 69 rooms offer free WiFi, room service, and plasma TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Hotel Emily offers 69 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pachuca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 130 for adults and MXN 70 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MXN 100 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 130 for adults and MXN 70 for children (approximately)
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 141 out of 286 reviews
5 - Excellent 49%
Rating 4 - Good. 110 out of 286 reviews
4 - Good 38%
Rating 3 - Okay. 23 out of 286 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 286 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 286 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion en el mismo centro de Pachuca cerca de lugares turisticos.
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its an ok hotel. I felt that the room was smaller than expected. Wifi signal for the 4th floor was not great. Great view to the square which is the highlight, but other than that is an ok hotel.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a comfortable hotel right in the middle of the old town.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020