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Overview of Hotel d'Orleans

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In-room safe, desk, free WiFi, wheelchair access
TV with cable channels

Hotel d'Orleans

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPalace of the Normans12 min walk
    Popular LocationBallaro Market13 min walk
    Popular LocationVia Roma16 min walk
    AirportPalermo (PMO-Punta Raisi)26 min drive

Choose dates to view prices

About this area


Located in Palermo, Hotel d'Orleans is near a train station. The area's natural beauty can be seen at Foro Italico and Mondello Beach, while Teatro Massimo and Politeama Garibaldi Theater are cultural highlights. Palermo Botanical Garden and AcquaPark Monreale are also worth visiting.
Popular Location

What's nearby

  • Cappella Palatina - 11 min walk
  • Palace of the Normans - 12 min walk
  • Ballaro Market - 13 min walk
  • Sicilian Region Central Library - 15 min walk
  • Via Roma - 16 min walk

Getting around

  • Imperatore Federico Station - 6 min drive
  • Palermo Palazzo Reale-Orleans Station - 8 min walk
  • Punta Raisi Airport (PMO) - 26 min drive


  • Bar Accardi — 8 min walk
  • Spirro La Birroteca — 8 min walk
  • Trattoria Ai Normanni — 10 min walk
  • Al Fondaco del Conte — 12 min walk
  • Moltivolti — 13 min walk

About this property

Hotel d'Orleans

3-star Palermo hotel in Montegrappa, near Cappella Palatina
This smoke-free hotel features express check-in, express check-out, and a garden. WiFi in public areas is free. Other amenities include motorcycle parking and a vending machine. All 8 rooms provide free WiFi, refrigerators, and cable TV. Other amenities available to guests include rainfall showerheads, hair dryers, and safes.
Hotel d'Orleans offers 8 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:00 PM

Family friendly

  • Refrigerator


  • No elevators
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Italian


  • Garden


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower


  • Cable channels

Food and drink

  • Refrigerator


  • Desk
  • Phone
  • Safe



Check-in from noon - 10 PM
Express check-in


Check-out before 10 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Orleans Palermo
Orleans Palermo
Hotel d'Orleans Palermo
Hotel d'Orleans
d'Orleans Palermo
Orleans Hotel Palermo
Hotel D'Orleans Palermo, Sicily
Hotel d'Orleans Hotel
Hotel d'Orleans Palermo
Hotel d'Orleans Hotel Palermo

Frequently asked questions

Rating 5 - Excellent. 12 out of 46 reviews
5 - Excellent 26%
Rating 4 - Good. 17 out of 46 reviews
4 - Good 37%
Rating 3 - Okay. 10 out of 46 reviews
3 - Okay 22%
Rating 2 - Poor. 3 out of 46 reviews
2 - Poor 7%
Rating 1 - Terrible. 4 out of 46 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and comfortable place. Within walking distance of the train station.
Stayed 1 night in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short family break in Palermo
Very enjoyable stay the hotel was very clean and quiet and the family room is large, The owners arranged for gluten free breakfast food for one of our party. We arrived late at night and the owner made special arrangements for us to get into the hotel and room. The hotel is a 30 minute walk to the majority of all tourist areas and majority of restaurants and was only a 15 minute walk from the train station. Overall the stay was very good and would recommend this hotel to anyone.
Stayed 5 nights in Aug 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating and helpful. The hotel is situated within easy walking distance of all the main sites and was very quiet.
Stayed 3 nights in Jul 2017

4/5 Good

Liked: Cleanliness, staff & service
This hotel is a genuine oasis
This hotel is a genuine oasis in a chaotic city. Taking breakfast in the courtyard, you could easily forget you're in the middle of what many travellers would consider a slum. Most of the the staff are friendly and helpful. Don't even think about leaving a car on the street overnight.

5/5 Excellent

Liked: Cleanliness, staff & service
The hotel was clean and service
The hotel was clean and service was friendly and warm. Great location. Walking distance to palazzo normani and train station and bus stops.