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Polat Thermal Hotel

Photo gallery for Polat Thermal Hotel

2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
View from room
Combined shower/tub, free toiletries, hair dryer

Overview of Polat Thermal Hotel

Polat Thermal Hotel

5.0 star property

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Karahayit Mevkii, Denizli, Denizli, 20290

Explore the area

  • Popular LocationRed Travertine of Karahayit11 min walk
  • Popular LocationHierapolis Necropolis5 min drive
  • Popular LocationLatrine5 min drive

Room options

About this area


Polat Thermal Hotel is located in Pamukkale, a neighborhood in Denizli, and is in the mountains. Cleopatra Pools and Pamukkale Travertine Terraces are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Traverter Street and Sumer Park AVM.

What's nearby

  • Red Travertine of Karahayit - 11 min walk
  • Hierapolis Necropolis - 5 min drive
  • Latrine - 5 min drive
  • Roman Baths - 5 min drive
  • Agora - 6 min drive

Getting around

  • Goncali Station - 28 min drive
  • Denizli (DNZ-Cardak) - 69 min drive


  • Pam Thermal Restaurant - 17 min walk
  • Ece Yengari Restorant - 10 min walk
  • Karahayıt Meydan Dönercisi - 14 min walk
  • Simal Restaurant - 9 min walk
  • Şimal Restoran - 9 min walk

About this property

Polat Thermal Hotel

5-star luxury hotel located in Pamukkale
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Polat Thermal Hotel. For some rest and relaxation, visit the steam room. Enjoy a meal at the two onsite restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 indoor pools and a seasonal outdoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Hot springs on site, RV/bus/truck parking, and meeting rooms
  • A porter/bellhop, express check-in, and smoke-free premises
  • A gift shop, a 24-hour front desk, and tour/ticket assistance
Room features
All 252 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels
  • Free infant beds, daily housekeeping, and phones


English, German, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Hiera Restaurant

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym
  • Hot springs
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide


  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,542 square feet of conference space
  • Computer station
  • Meeting rooms


  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace


  • Hot springs
  • Massage
  • Spa services


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)


  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Free crib


  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination


  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar


  • Air conditioning
  • Phone
  • Soundproofed rooms

Similar properties



Check-in from 2:00 PM - anytime
Express check-in available
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between February 2 and May 13.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TRY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Polat Thermal
Polat Thermal
Polat Thermal Denizli
Polat Thermal Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Pamukkale
Polat Thermal Pamukkale
Polat Thermal Hotel Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Hotel Denizli

Frequently asked questions

Does Polat Thermal Hotel have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Polat Thermal Hotel?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Polat Thermal Hotel on Jun 3, 2023 start from $257.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Polat Thermal Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Polat Thermal Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at Polat Thermal Hotel?

Check-out is at noon.

Where is Polat Thermal Hotel located?

This family-friendly Denizli hotel is located in the mountains, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Pamukkale Thermal Pools is 3 mi (4.8 km) away.


Rating 10 - Excellent. 3 out of 29 reviews" "
" "10 - Excellent 10%
Rating 8 - Good. 8 out of 29 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 6 out of 29 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 4 out of 29 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 8 out of 29 reviews" "
" "2 - Terrible 28%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of leftover around the hot pool clothes some food empty drinking cans towels
Stayed 1 night in Oct 2022

10/10 Excellent


Stayed 1 night in Feb 2022

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool thermal pool, excellent food!
Cool thermal pool, excellent food!
Stayed 1 night in Dec 2021

10/10 Excellent

Shailesh, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sea view property, close to all restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Q.E., California

Disliked: Cleanliness, staff & service, property conditions & facilities
Shabby, a little creepy
The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold.

6/10 Okay

louise, california

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs renovation
Nice lobby, check in was fine the room was nonsmoking but smelled like smoke. The dinner is included which is nice, and it was acceptable. There was live music and a belly dancer which was fun. The air conditioning was poor we opened our window and the lighting in the room was poor. The breakfast had food left over from the previous dinner.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Ac not working in any room in May, tons of mosquit
no ac in any room, it was hot and full of mosquitoes, all they offered was to open the windows and use repellent, had to spray the room like 5 times, couldn't sleep.

4/10 Poor

Amanzeb, Dubai

Liked: Cleanliness
Disliked: Staff & service, room comfort
Off season
The facilities in the hotel were impressive and location was very nice, but since we stayed off-season the hotel was not really operational. With limited choice of food in the hotel at this time it was a tough stay. The staff, though friendly does not facilitate the guests and we were refused many requests during a days stay. In season may be a good option but I would not advise staying here off season