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Overall score and ratings

3.5

Good

Rating 5 - Excellent. 12 out of 51 reviews
5 - Excellent 24%
Rating 4 - Good. 18 out of 51 reviews
4 - Good 35%
Rating 3 - Okay. 11 out of 51 reviews
3 - Okay 22%
Rating 2 - Poor. 4 out of 51 reviews
2 - Poor 8%
Rating 1 - Terrible. 6 out of 51 reviews
1 - Terrible 12%

3.7/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Sarah
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service. Simple, clean, economical. Pillows flat and only one thin blanket. But I highly recommend it. All the positives outweigh this
Stayed 1 night in Dec 2021

4/5 Good

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave..other than that everything was awesome
Stayed 2 nights in Jul 2021

4/5 Good

Verified traveler
Traveled with family
Disliked: Amenities
clean and comfortable. NO hot water for our room
Stayed 1 night in Jun 2021

3/5 Okay

Verified traveler
Liked: Cleanliness, staff & service, room comfort
Servicable at best
Our stay was fine and the room was clean but it was pretty sparse. Some updating appeared to have been done at one time, but not of a high quality. I'd stay else where next time
Stayed 1 night in Dec 2020

4/5 Good

Janet, Sacramento
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts very gracious, easy to find, gave good info about area
Stayed 1 night in Nov 2020

3/5 Okay

Michael
Liked: Staff & service
Stayed 2 nights in Jul 2020

5/5 Excellent

Antonio
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. The service was excellent and the owners are very nice people. Would recomend this place to anyone.
Stayed 1 night in Jul 2020

3/5 Okay

Jahrobi
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

1/5 Terrible

Peter
Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning - Bed Bugs!
Checked in to BED BUGS! Did not see them until a couple of hours after check in when we went to bed. The hotel told us we brought the bed bugs in with us as the room had been empty for 3 months! Of course we left the hotel at 10:00 PM and management would NOT give us a refund. Hotels.com talked to management and honored the policy that they would not give a refund after checking in! We will NEVER use Hotels.com again!
Stayed 1 night in Apr 2020

2/5 Poor

Verified traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I gave it the rate I did because they at least had decent wifi. Other than that, it was a unpleasant stay. The queen room I initially reserved, was not available upon arrival so I was given a double. Both beds were oudated and unstable. If you sat on one side, the opposite side would lift up. I awoke by a heavy bearing on the door. After opening the door, I was basically yelled a question, if I were staying or checking out. After telling the rude short guy I would be checking out, I closed the door and started packing up. Not even 10 mins and there was more loud thimps on the door. Again stood the same moron maintenance/housemaid dude, asking the same question. I repeated my answer that nothing had changed and I would be checking out, repeating CHECKING OUT. The only reason I didn't knock this troll looking dude out is how quickly RockFalls police dept is, and did not want an additional stay in the area. I only booked this lame motel because they were the only hotel that offered smoking rooms. Next time I will go elsewhere and enjoy my sm9king outside. Also worth mentioning is I awoke to having bites which welted up caused by bed bugs. I would post pic of my hip/leg area if I could. DO NOT STAY HERE.
Stayed 1 night in Apr 2020