Panormos Vacations from $539

Beautiful salt water infinity pool, the view was fabulous. A great deal, the room and grounds could use some care, peeling paint, weeds, etc. the staff did not know about local weavers on the island. I tried to find them while I was there, but later on the plane found an article!! I would suggest tours of the local area through the front desk.

The resort staff was excellent.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Naiades Boutique Beach Hotel is finished to good taste and a high standard, and we really enjoyed our time here in September 24. We loved the quiet and relaxing setting, and dining and sunbed area set on a private beach front. It's perfect for getting away from everything, and a few km from Plaka and Elounda in either direction. The breakfasts were amazing as were the staff who couldn't do enough for us. In particular Eirini went above and beyond to make sure our stay was comfortable and special. We'll be back one day !

Overall I would rate the facility 4 stars out of 5. This is my second stay in less than a year and miss the buffet down by the lagoon. However food was good. Couldn’t make a reservation at Il Borso went to the Yacht Club. Not very accommodating and slow to get a drink. We had our appetizers before drinks which took a half hour. I expected more for the money. I’ll look for another place if I ever go back to Crete.